heardc

Has anyone tried using Aeotec or similar USB Zwave stick in the eISY instead of the $120 combination dongle that I purchased? I’m starting to wonder if that thing is totally incompatible with my 10 yr old zwave network comprised of mostly 300 and 500 series devices.

Update on this: I heard back from Tech Support to Update Packages, did that, firmware stayed at 5.9.1. Got much further in the process, but still all wired devices disabled and non functional. Battery devices stuck in a never ending Network Heal / Finding neighbours loop that I had to kill after 6 hours of no progress. Why try to find neighbors of battery devices if they are likely asleep? Each device has 4minutes allocated to find neighbors, I tried waking them up after seeing status to that effect, still didn't help.

I did not ask and will do that.

No offer has been made by UD to send the unit back. I’m stuck with it and am praying that UD figures it out with new firmware. Not being able to roll back to a previous firmware is pretty bad. Peplink routers are spectacular for this single reason. In the meantime I will be turning a Lenovo Tiny PC into a Home Assistant box for at least an NVR and at most, a replacement to my dead eISY.

After 10 years with the ISY994, I decided to get the eISY and give it a shot. Had multiple hardwired computers spread out on the table, printed my migration instructions, fully rested with 8 hours available to do the work. Assumed that 15 battery devices would require Syncing, and was hopeful that the new unit would recognize the other 100 wired devices. I made one critical mistake which bricked my eISY. I clicked the “upgrade packages” button not knowing that this was actually a big firmware update from the stable 5.8.4 to 5.9.1. Apparently 5.9.1 doesn’t allow for migration with zwave for some reason and if I was made aware that upgrade packages meant a massive re-wiring of the firmware, I would have declined the offer. After Restoring IoX from the ISY994 backup, every zwave device is disabled with a red circle/slash. After enabling a device, syncing fails for all of them. The eISY is back in the box and I have submitted a ticket. Apparently I am not alone. Do not “upgrade packages” before doing a zwave migration!

Update is now available on the App Store and appears to work!

Hey I love my 10 year old isy994 too but am getting tired of having to reboot it every 3 weeks, fighting with Java and windows admin access and UD Mobile synchronization unpredictability. Does any of this stuff get better with eISY? If not, I may take the massive leap to Home Assistant.

I experience the same thing last night as well. Rebooted, resynced, no change. Submitted a ticket and got a reply saying that a new update to UD Mobile is about to show up on the App Store.

With Adding Secure Devices set to Yes.

Can’t get the device to include successfully. Sent from my iPhone using Tapatalk

Can’t get the device to include successfully. Sent from my iPhone using Tapatalk

Dear Old Surfer Dude, I have been unable to add/include the Zooz ZSE18 motion sensor to my ISY994, running 5.3.4. Do you know of any settings or tricks required to get this to work?

Having trouble adding/including a Zooz ZSE18 Motion Sensor. Getting security errors. Running firmware 5.3.4, Zwave 21100. Has anyone out there done this with success? Sat 01/29/2022 03:44:39 PM : Listening for Z-Wave devices to add to the network Sat 01/29/2022 03:44:58 PM : Z-Wave device detected, retrieving info 2 Sat 01/29/2022 03:44:58 PM : Z-Wave device detected, retrieving info 3 Sat 01/29/2022 03:44:58 PM : Z-Wave device detected, retrieving info 5 Sat 01/29/2022 03:44:58 PM : Adding Z-Wave devices stopped Sat 01/29/2022 03:44:59 PM : Z-Wave device detected, retrieving info 6 Sat 01/29/2022 03:44:59 PM : Exchanging data with secure Z-Wave device 124 of type 4.7.1 Sat 01/29/2022 03:44:59 PM : Adding secure Z-Wave device Sat 01/29/2022 03:45:09 PM : [ZWAVE-ADDSECURE] Error 3 Sat 01/29/2022 03:45:09 PM : Failed to include secure Z-Wave device 124 of type 4.7.1

Just curious if there are fundamental improvements over the series 300 chipset vs the series 500 chipset. If money is no object (for discussion), wouldn't be better to buy the new ISY994i ZW+ running the latest 5.0.x firmware? This way you have a series 500 chipset in the hub and mostly series 500 chips out on the network (for my current setup). Will I see a performance improvement or better compatibility etc?

Great question. Did you buy another ?