bob123

I also had an early-release Polisy. It required some UD support sessions to get it running initially - I had waited a couple of years from when I purchased it to actually turning it on. I was fully up to date (5.8.4 and 13.2) when I attempted the upgrade. It totally bricked. Used the usb adaptor to reflash the ssd which brought it back to limping mode. Required a few hours of Michel’s magic to get it fully running and upgraded.

Good luck with the SSD drive. Michel worked his magic tonight and got my polisy back in the game.

My polisy bricked also after the upgrade. I've been working with support (Michel) to try and get it back to life. You should file a support ticket.

Thanks - I submitted the ticket. This controls my house, so not happy.

Add another bricked polisy. Very annoyed. Backup up everything. Ran update from the admin console. Waited over an hour. Solid green left-most LED on the Polisy. Does not show up on my unifi router as a device, so no IP address to ping or ssh to. The polisy was hardwired ethernet. I had a reserved IP address, so followed the prior threads and unreserved it on the router before updating. Tried power cycling. Same single LED is on. What do I do now?

Thanks @Javi

@Javi - any insight into the issue based on the error message

Here’s a screenshot. It’s a 6th gen ipad on iPadOS 17.72

Thanks. Definitely using the portal to connect. I looked at the wiki- it might be outdated as I can view the api key on both devices (dated 8/11/23 so not recently modified), but not sure what to do next as differences in current UI.

I’ve been using UD Mobile on my iPhone since it was first released. It’s an outstanding interface to my automation. I recently tried to use the installed UDM on my iPad. It all works okay, except the for notifications. When I hit the notifications icon, I get ERROR. The operation couldn’t be completed. No APNS token specified before fetching FCM Token. Tried deleting the app, restoring from a fresh backup of my iPhone install. Any help appreciated.

I was using the free version knowing I would not be close to 8 messages a day. Have not seen a reoccurrence since upgrading.

Thanks. I am on the free version of the notification server, but average about 1 notification a week. This was the first notification I had received in a while. I will purchase the full version, as that’s going to be easier than figuring this out.

Got the following notification in UDM. Reached max daily message count, please upgrde to standard edition. Does anyone know what is generating this notification or what it means? The misspell on ‘upgrade’ is how the notification reads. Thanks

I had this same issue with a yale lock. I removed the lock from the door and placed it very close to my Policy. Then removed and added it back to the zwave network. Solved the issue.

My polisy was on 5.8.0. I ran an upgrade to 5.83 and a reboot. All works fine now. Not sure if it was the upgrade to 5.8.3 or the reboot. Thanks Javi.