MrBill

@sjpbailey did this help? do you still have questions? do you need program suggestions?

Have you emailed to ask yet? or asked https://www.aartech.ca/ what the status of distribution is? Or would you just like some cheese to go with your whine?

Insteon just tweeted that Motion Sensors and Micro Modules are now in stock. http://shop.insteon.com

@CPrince There is a port difference between 994 and Polisy. 994 should be IP address and 80 and I believe for IoP use localhost or 127.0.0.1 and port 8080. (the difference being that PG2 responds to port 80 on Polisy, so IoP had to move to 8080 or the http alternate port.)

you'll find that 10digitnumber@mms.att.net is better than 10digitnumber@txt.att.net, I've typed the reasons so many times that I won't repeat here, there in the forum at least a dozen times tho. also as @Geddymentions email to text in general is not reliable. Pushover or UD Mobile are better choices.

It sounds like you're going to start rebuilding from scratch. If I'm reading that right I'd build it in IoP, not a 994. While the 994 is an unbelievably solid device, it is over 10 years old and much slower than Polisy. It's also at end of life, whereas new development moves forward for IoP. Migration is in fact difficult and I've concluded that personally to move over, I need to start from scratch. I've got it penciled in as my January project. As soon as Christmas is put away the next move is move everything over to Polisy. I figure the bulk will be complete in 2days, but a week for all programs recreated. Followed by adjustments as needed.

You'll need to post the program so that we can see what's going on. Right click the program name and pick Copy to Clipboard all the way at the bottom of the list, then paste the clipboard into a forum post. If I had to guess tho, I'd guess that one of the IF values changed. When that happens the currently running copy of the program ceases to exist at the next break (wait, repeat, etc). The methods to avoid that are to link several programs together: Program 1 If some condition then run program 2 (then) Program 2 If (blank) then Disable Program 1 do some stuff Wait X seconds do some more stuff repeat until X=Y another line and another Enable Program 1 Sometimes when deal with, for example, temperatures were we need a hysteresis we might use 3 programs. Program 1 If Temp > 80 then Run Program 2 (then) Program 2 If (nothing) then Disable Program 1 repeat every 20 minutes turn fan on wait 10 minutes turn fan off Program 3 If Temp < 76 then Stop Program 2 turn fan off (it may or may not be on, but make certain) Enable Program 1 In either case we should also create a program that runs at startup to create known conditions, for this second example we would want Program 4 (disabled) (run at startup) If (none) then Turn fan off Enable Program 1 either condition may or may not be true but on startup there must be known conditions. There's a couple ways to set the Run at Startup flag on a program, the simplest is from the "Summary" sub-tab under programs.

To add another sentence.... "eisy" is faster/better. Components became unavailable for Polisy, making it impossible for UD to manufacture more, it's likely forever out of stock.

I'd try opening the Alexa App > More > Skills & Games > Your Skills (top right) then "ISY Optimized for Smart Home V3" Disable the Skill and then re-link it. It seems like the portal and Alexa aren't talking to each other.

@johnmsch there is a default server mail fix between 5.3.0 and 5.3.4 that's the first place to start. report back after that. it's an easy upgrade, nothing special to do, back up, load the new firmware and wait for the reboot.

There isn't one. If you have the Universal-devices integration in HA and the events and information are available in an entity or entities you can create and HA automation to update an ISY variable.

@Stagehand we posted at the same time, there is no portal access for PG2 or PG3. See also my post above yours.

PG2 and PG3 are currently only accessible on your local network, there is not Portal interface to read PG2 or PG3 from outside the local network. The most secure solution is to use a VPN while away. You've found a method using team viewer. A more complicated yet less secure method involves opening ports. You should be able to connect to both if your second computer is connected to local wifi, however if it's not on the same network you'll have issues.

Interesting. That translates to 9/26/2022 to 10/02/2022, so it must be the date the batch arrived in the US, not actual week of manufacture in China.

They were shipped with original PLMs, sorry you didn't find yours. Probably thrown out with the box. Since I still have a new 2413s in the original box, here's how it was hidden from you: Note: the glue on the device carrier in the box has deteriorated and is no longer holding the carrier in shape. The left flap on the circled portion was originally glued making that a solid "rectangular tube".

@ktierney662 Configuration tab > Emails/Notifications sub tab. Do you or do you not have the box "use defaul" checked in the SMTP settings? If it is not checked, does the From field have a : in it? Name:email@address.com Also please as previously stated that you are leaving the FROM box empty on the Custom Content as discussed in @Geddy's post just above. Also if this hasn't helped so far and you are not using the default many server, please post the smtp settings you are using, except the user and password, however please specifiy if you've included a domain with the user.

Are you using the default mail server? or do you have server details filled out? If you have server details filled out, does the From box have name:emailuser@example.com specifically that is two fields in one.... name, a colon, and an email address. are you filling out FROM in the custom content? if so, leave that field blank

update to 5.3.4, one of the updates after 5.3.0 deals with mail server issues. Also if it still fails after the update check the error log and it might get more specific

@CPrince If you don't get it up and running easily just open a ticket support@universal-devices.com Michel will get you online quicker and without a lot of guessing.

I'd try changing the capacitors in some of them. If you can't DIY solder there's a guy on ebay that's reasonable.

In a programmers world, 0 typically means the negative... i.e. off, closed, false; on the other hand 1 means on, open, true. The program will only remember the last state. If it was 1 when the ISY restarted it will still be 1 when restart is complete-- even if someone closed the door while the ISY was off. The variable values give you the ability to know the last known state, but if that changed while the ISY wasn't paying attention the ISY won't know it changed. The good news is you eventually reach a point that you don't have to reboot too often, for example mine currently hasn't been rebooted in 184 days, which is about 6 months. Did you find the door sensor under "Control"? it would be there.

the UD website has a long term bug, that it looks like they've been working on, but haven't quite gotten correct yet. Click purchase modules and when you get the the page with the 404 click the My account button: then click: and follow the prompts to login. you should then end up in a page that has this in the middle of the left side: click My products, and then the Modules button next to the correct ISY. You can also email support@universal-devices.com and ask them to transfer your purchase from one ISY to the other, include both the old and new UUID's.

this is exactly what happens and yes an incandescent bulb on the side of the line that float higher will flicker brighter. been there, done that. seen it first in my parents house when I was a teen. Seen it in customers houses repeatedly...

What happens when service neutral drops completely? I don't know how it works in Canada, but in the US Neutral is center tapped, one side of the line goes high and the other side goes low with respect to ground based on the amount of 240 volt loads present. When in the connection is intermittent (flickering) and flickering brighter it means the voltage has increased.

it should.... try restarting the admin console. and/or just realize those lists sometimes alphabetize weirdly.