MJsan

@Geddy truly words of wisdom right now things "work" sort of ... I can't modify any scenes or make changes, but husband won't threaten to kill me for now as long as things "mostly" work as expected. Fun.

Sorry - that was in the support ticket It's an EISY 5.9.1

I opened a ticket but thought I’d seek out the collective wisdom here as well… Been running trouble free for several years now ... but cannot add a new module to a scene, and when I try to work on the system I'm getting random errors like this Tue 08/12/2025 12:23:30 PM : DB: Cannot load ./FILES/CONF/3F4715.REC Tue 08/12/2025 12:23:30 PM : [RemoteBedR - H Accent] Finish : Removing from scene 'Accent Lights' was Incomplete I identified that module as a RemoteLinc, removed it from my system, and then other errors were coming up... Tue 08/12/2025 12:26:13 PM : DB: Cannot load ./FILES/CONF/3D7AC8.REC ^-- that module is a keypadlinc and it's working fine. Others are coming up with the same cannot load error I tried doing a restore modem PLM and it runs through a bunch of MCG-LNK-RSP commands... then pops up an error message and this message is in the logs Tue 08/12/2025 12:32:29 PM : DB: Cannot load ./FILES/CONF/3D7AC8.REC Tue 08/12/2025 12:32:29 PM : [All ] Writing 0 bytes to devices PLM is operational (44.30.CE v9E / Connected) I've tried doing the full disconnect, wait 2 mins, reconnect (PLM first, wait 2 mins, then EISY). I've tried clearing Java cache too. I've deleted the 2 remotelinks that were causing issues ... but now the errors are with 2 KPLs and like I said I don't want to start willy-nilly deleting more things if that's only going to keep corrupting things (and forcing me to have to reprogram a TON of scenes). For the 3D7AC8 device, if I query it ... Tue 08/12/2025 12:54:14 PM : [Std-Direct Ack] 3D.7A.C8-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Tue 08/12/2025 12:54:14 PM : DB: Cannot load ./FILES/CONF/3D7AC8.REC Tue 08/12/2025 12:54:14 PM : DB: Cannot load ./FILES/CONF/3D7AC8.REC Tue 08/12/2025 12:54:14 PM : [INST-TX-I2CS] 02 62 3D 7A C8 1F 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1 Tue 08/12/2025 12:54:14 PM : [INST-ACK ] 02 62 3D.7A.C8 1F 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1 06 (00) Tue 08/12/2025 12:54:14 PM : [INST-SRX ] 02 50 3D.7A.C8 44.30.CE 2B 2E 00 (00) Tue 08/12/2025 12:54:14 PM : [Std-Direct Ack] 3D.7A.C8-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/12/2025 12:54:15 PM : [INST-SRX ] 02 50 3D.7A.C8 44.30.CE 23 2E 00 (00) Tue 08/12/2025 12:54:15 PM : [Std-Direct Ack] 3D.7A.C8-->ISY/PLM Group=0, Max Hops=3, Hops Left=0 Tue 08/12/2025 12:54:15 PM : [INST-ERX ] 02 51 3D 7A C8 44 30 CE 16 2E 00 01 01 00 00 20 20 1F FF 2F 0C 00 00 00 00 Tue 08/12/2025 12:54:15 PM : [Ext-Direct ] 3D.7A.C8-->ISY/PLM Group=0, Max Hops=2, Hops Left=1 So it's communicating, but still shows the cannot load error. I'm kind of stuck - I don't want to mess anything up any more than it is ... need some guidance about how to fix this. Is this indicative of my PLM going bad? It's probably 7-8 years old ? It's a model 2413S rev 2.3.4216

Just to close this out ... after going through a bunch of gyrations and trials, the best way to "fix" this is to use the Google Home. It can activate MH scenes, so when we want those, we just speak it.. Kind of sucks that there's no way to activate MH scenes through EISY - or to directly address colors and functions but this appears to be the simplest, most reliable (albeit with a pretty significant lag - 21 lights go on over a period of about 10 seconds), and most "spouse acceptable" method I've been able to come up with. Now I've added a couple of Govee lights (thanks Amazon Pride Day) which are very cool, but the Govee poly doesn't work with them either. That's another thing Google Home was able to address - automations can directly address both MH and Govee in the same command. I *hate* not having everything addressable via a central app and having to go through multiple apps to control things (Automate for shades, MH for scenes, Govee for those lights, and Eisy for everything else) but with Google Home acting as the speech front-end, it works. I'm still fiddling with Home Assistant - it appears to be able to do everything I want to do, but it's a lot of work and time isn't something I have enough of for a while!

Yup ... it works exactly as expected. Guilty of overthinking it before doing it!!!!

@larryllix thanks for the details... I'm going to consider playing with it. What I'm really debating is going down the path of adding another rPI to my setup or trying to figure this out with HA.

I've searched and searched and can't seem to find this... Currently using Google Home and thinking about moving over (back) to Amazon Alexa. I want to try it out on a new Echo Show 1st ... is there a trick to getting both Google Home and Amazon Alexa to function at the same time while I test and migrate?

@larryllix I guess I'm missing something about how MH "scenes" are done - from what you said earlier, I think I undertstand that to mean that a "scene" executed on the MH app from my phone is just a blast of (in my case) 21 commands, i.e. "landing green 100%, hallway red 100%, cabinet yellow 100%" and so on. The way MH integrates to Google Assistant is that the "scenes" show up on Google as "automations" and when I call the automation from Google, it's REALLY slow - light...by.......light....by.........light" for all 21. It works in the end, but takes about 20 seconds for all of them to get to where they should be. MH from the app is instantaneous. Same for executing a group command from UD/EISY that includes MH nodes - they are almost instant. I tried - unsuccessfully - to read a tcpdump from my Mac using the MH app to see if I could see what network commands were going out. I'm quickly getting out of my wheelhouse ;( and couldn't interpret the gibberish. Any other ideas/thoughts on how to bring over those scenes into a NS would be **AMAZING** - and I truly thank you for putting so much effort and thought into this!

@Michel Kohanimit just happened again - not opening up a ticket because I was able to "fix" ... the EISY went offline (network went down for a few mins) and when it came back up, Magichome nodes weren't responsive. Looked at the PG3 log and saw it wasn't working. Did a REDISCOVER in the PG3 window, and after a few minutes of queries.... all works. I recall that's what I did last time - so at least for the last two instances a rediscover works?

Larry that’s what I’m finding. I need an in-between broker to do it. I can execute the MH scene from the MH app, IFTTT and also from Google Assistant … just can’t do it from UD

Yes but you can’t control the colors - the MH app lets you turn them on to specific values. I can turn on one light to sever different colors depending on the scene called for.

I've been playing with the MH app and really finding it to be pretty awesome. The ability to group lights into a Scene - with colors and brightness levels - is exactly what I want. I've got scenes setup for "All lights green" and "all lights blue" as well as "all lights on" (uses last setting) and "all lights off" What I haven't been able to figure out is how to trigger these scenes via EISY... I'm trying to drive everything through one app. I've figured out how to do it via HA but I am trying to keep it on EISY. Anyone have ideas on how to do that? @bpwwer @larryllix

@Michel KohanimI will as soon as it happens again. It's usually good for a 3-5 days, then acts up. Thanks man!!

I probably jinxed things with that last message I'm still having stability problems - system goes off-line, requires rebooting, and for PG3 I have had to "re-add" all nodes several times to "kick-start" it into recognizing nodes that go "unreachable" for no apparent reason. Life in the early adopter lane.

Yeah... customer support has been really above and beyond (as it usually is) and Michel is super awesome. Unfortunately, I had a hell of an install like you did. I think Michel spent a few hours in my system overnight to fix things (early install- back in March). The good news ... after a lot of bumps, I do have a stable system running. Now, during the "hell" I was going through, I did buy a HomeAssistant box and have been playing with it. Not that I'm going to migrate over, but because I want to learn... and just in case, have a backup/alternative. I like HA and it works with EVERYTHING I have (shades, ecobee, insteon, magichome, solar), but EISY is faster and more responsive -and after all the start-up issues, easier to manage and maintain - plus I like the mobile interface because it's cleaner. I've not delved into building HA screens yet (am a little afraid of it).