bwoodfl Posted April 4, 2013 Posted April 4, 2013 All of the sudden all my lamplincs will not respond to 'On' from the ISY or from Mobilinc. They will respond to 'On' from a program but not from the mobilinc or the ISY. They will respond to 'Fast On' from the ISY, but the mobilinc does not have the fast on, just off and on. Everything will respond to 'Off' both from the ISY and mobilinc and programs. Any ideas what to check? Thanks, Bill
LeeG Posted April 4, 2013 Posted April 4, 2013 The LampLinc responds to an On (100% On) from an ISY Program but does not respond to an On from the Admin Console? Run Tools | Diagnostics | Event Viewer at LEVEL 3. Run the ISY Program that turns the LampLinc On and issue an On from the Admin Console. Post the event trace.
bwoodfl Posted April 4, 2013 Author Posted April 4, 2013 The LampLinc responds to an On (100% On) from an ISY Program but does not respond to an On from the Admin Console? Run Tools | Diagnostics | Event Viewer at LEVEL 3. Run the ISY Program that turns the LampLinc On and issue an On from the Admin Console. Post the event trace. The Event Viewer Log is attached. First I ran the program that would turn the lamps on, then I issued an off from Admin Console and the issued an ON from the Admin Con. I then issued a 'FAST On' from the Ad Con. ISY-Events-Log.v3.3.10__Wed 2013.04.03 11.51.25 PM.txt
LeeG Posted April 4, 2013 Posted April 4, 2013 Thanks for the trace data. Check the On Level (applied locally) sliders for the two devices in the trace. The traced On commands from the Admin Console have an On Level of 0% which has the effect of turning the devices Off Wed 04/03/2013 11:50:41 PM : [iNST-TX-I1 ] 02 62 1A F2 21 0F 11 00 Wed 04/03/2013 11:50:41 PM : [iNST-ACK ] 02 62 1A.F2.21 0F 11 00 06 LTONRR (00) Wed 04/03/2013 11:50:41 PM : [iNST-SRX ] 02 50 1A.F2.21 21.31.E3 2B 11 00 LTONRR (00) Wed 04/03/2013 11:50:41 PM : [std-Direct Ack] 1A.F2.21-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Wed 04/03/2013 11:50:47 PM : [iNST-TX-I1 ] 02 62 21 8B 28 0F 11 00 Wed 04/03/2013 11:50:47 PM : [iNST-ACK ] 02 62 21.8B.28 0F 11 00 06 LTONRR (00) Wed 04/03/2013 11:50:48 PM : [iNST-SRX ] 02 50 21.8B.28 21.31.E3 2B 11 00 LTONRR (00)
bwoodfl Posted April 4, 2013 Author Posted April 4, 2013 Check the On Level (applied locally) sliders for the two devices in the trace. The traced On commands from the Admin Console have an On Level of 0% which has the effect of turning the devices Off Thanks Lee, That was the problem. Is there something that would change all my lamplincs like that? I went and changed them all to 100% and they work fine now. Don't know what changed them all to 0% to start with. Thanks again.
LeeG Posted April 4, 2013 Posted April 4, 2013 Any recent upgrade of the ISY firmware or upgrade of Java? Click Help | About and insure both the Firmware and UI lines indicate the same level. What ISY firmware level is being used?
bwoodfl Posted April 4, 2013 Author Posted April 4, 2013 Any recent upgrade of the ISY firmware or upgrade of Java? Click Help | About and insure both the Firmware and UI lines indicate the same level. What ISY firmware level is being used? No changes, Using v 3.3.10
LeeG Posted April 4, 2013 Posted April 4, 2013 Have not seen the symptom posted on the forum before that I remember. Please post back if it happens again.
Xathros Posted April 4, 2013 Posted April 4, 2013 bwoodfl- Does anyone else have access to your admin console? This has the feel of an April Fools prank to me. -Xathros
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