Problems between ISY99 and 2441zth v1.3 Wireless Thermostat

[spensester]

I just purchased two new 2441zth wireless thermostats and am have significant difficulty getting them to report status and accept the fan state command. I have been scouring the forum and haven't found anything that helps.

 

My ISY99 is running firmware and UI v.3.3.10. Both of my new 2441zth devices have firmware v1.3. I have been using another 2441zth for a while with no problems. My older 2441zth has firmware v1.2 so I am wondering if some changes have been made that are causing these problems.

 

Items that work:

- Thermostat reports its Heat/Cool State on the admin console

- Thermostat responds to setpoint and thermostat mode changes from the admin console

 

Items that are not working:

- Temperature status from the thermostat to the ISY99

- Setpoint status from the thermostat to the ISY99

- Humidity status from the thermostat to the ISY99

- Fan status from the thermostat to the ISY99

- Fan command from the ISY99 to the thermostat (stuck in On state and produces error on attempt to set it)

 

I have tried factory resets on the thermostats and re-linked several times. I have induced temperature changes >2 degrees in an attempt to get a temperature status report. Both of my new 2441zth thermostats with v1.3 firmware exhibit this behavior. They are running on batteries and I wake them up before attempting to send them commands. Not sure where to go from here. Really want these things to work.

 

Please help!

[Michel Kohanim]

Hi spensester,

 

Do you have any other INSTEON devices and, if so, do they report their status? Or, when you query the thermostat, does the status get update on the Admin Console?

 

With kind regards,

Michel

[spensester]

I think I found the problem and it is my browser. I had a bunch of other java applications running. At one point this evening, I stopped getting status for all my insteon devices (mostly switchlincs). Once i restarted the browser and only brought up the admin console, I started getting status from both 2441zth units! One of the units is not reporting its Heat/Cool State but I can live with that.