aaronburnlab Posted May 1, 2013 Share Posted May 1, 2013 Hi, I have my new ISY running, it's the ZS.. restored the 99i settings, got ELK integrated, all good.. But It won't see my SCE Smart Meter, I have relocated it to about 30 ft from the meter. I have enabled Polling, tried SEP and ALL Channels.. Generated a Install Code, it's Scanning, but never see's a PAN ID... Any ideas, does SCE need to do anything to make the meter it announce itself Link to comment
aaronburnlab Posted May 1, 2013 Author Share Posted May 1, 2013 I just spoke to Edison, i think I worked it out.. Their meters are not enabled to advertise. You need to go to their website and select - Add Device, insert ":"s between the ID's in the EUID, as it bounces the EUID without the right formatting.. Select the Universal Device, acknowledge the agreement. Then wait 24 hours for them to approve the agreement (some back end manual process @ SCE) then I go back to website tomorrow, and click something else (which show's up tomorrow ) and then they provision the meter.. Link to comment
aaronburnlab Posted May 2, 2013 Author Share Posted May 2, 2013 Ok, it's clear that SCE is stuck in the 1900's even if they have smart meters, or they just don't want you to connect to them ! After completing the online registration and accepting the terms and conditions, I waited my time, logged in, and got a device registration failure.. I call SCE, they tell me that I also need to PRINT and FAX or MAIL an terms and conditions, and my registration (that show's in my website) won't work until they receive that, process it.. and enable the meter.. wish me luck Link to comment
Michel Kohanim Posted May 3, 2013 Share Posted May 3, 2013 Ah, aaronburnlab .... I am so very sorry to hear. This is just a beginning of the process and I am sure they will get better (much better) as we move on and as they iron out the quirks. I had a call with them today and I must say that every time I have a call with their technical team, I am more impressed. So, keep the faith and good luck. With kind regards, Michel Link to comment
aaronburnlab Posted May 6, 2013 Author Share Posted May 6, 2013 I am still struggling, I opened a ticket with SCE, they re-provisioned the meter, still the ISY does not see it Im not sure what's next.. I have another call planned to SCE Monday. Link to comment
Michel Kohanim Posted May 6, 2013 Share Posted May 6, 2013 Hi aaronburnlab, I am so very sorry ... the best thing to do would be to setup a conference call such that I can participate in the call as well. Would that be possible? Or, if you wish, we can setup your ISY for remote access and then I can call SCE on my own. With kind regards, Michel Link to comment
Recommended Posts