browneosu Posted May 27, 2013 Share Posted May 27, 2013 Hello all. I am fairly new to utilizing the ISY994i for home automation. I am using a variety of Insteon based modules and a ISY994i for control. I have not had a problem adding in new Insteon devices via the 994i. However, I recently replaced a socket based Insteon dimmer with a socket on/off Insteon device. I was able to add the Insteon on/off outlet. However, when I enable the socket switch through my Insteon Java console the lights plugged into the control unit will turn on but the 994i is unable to communicate with the insteon outlet to determine its state (on or off). The 994i console displays the message "cannot communicate with device, check communications". I have no idea how to fix this problem. If anyone has any ideas of things I can try please let me know. Is it possible the insteon device itself is faulty? Thanks!! Link to comment Share on other sites More sharing options...
Michel Kohanim Posted May 27, 2013 Share Posted May 27, 2013 Hello browneosu, Welcome aboard! Can you please let me know what's the exact model number of the socket based device and whether or not yo have anything attached to it? With kind regards, Michel Link to comment Share on other sites More sharing options...
browneosu Posted May 27, 2013 Author Share Posted May 27, 2013 Thank you for the response! I have an Insteon OutletLinc On/Off Outlet, #2473SWH Currently, I just have a lamp plugged into it. As I mentioned in my first post it is strange because I can turn the lamp on and off through my 994i, but the communication required to obtain on/off status doesn't work. I receive the comm error right after the lights physically turn on......thanks again for the help! Link to comment Share on other sites More sharing options...
Brian H Posted May 27, 2013 Share Posted May 27, 2013 You had a 2454D SocketLinc Dimmer? I had a few of them but their reverting to 100% On after a power glitch. Had me return them for a refund. What type bulbs are in the OutletLinc? Some CFLs and LED bulbs can cause power line noise that sometimes effects communications. You don't have the original Insteon Socket device in the lamp do you? Link to comment Share on other sites More sharing options...
BriG Posted May 29, 2013 Share Posted May 29, 2013 The dimmable OutletLincs are dual band and the on/off OutletLincs are powerline-only. So, my hunch is that you have a noisy load interfering with the powerline communication of the new outlets. Is the lamp using an incandescent bulb or a CFL or LED? What other loads are on the same circuit? Link to comment Share on other sites More sharing options...
browneosu Posted May 29, 2013 Author Share Posted May 29, 2013 BriG, You were correct about the noise issue. I had a set of halogen lights (each 0f 3 separate bulbs utilizes a small transformer) from Ikea plugged into the outlet. I replaced those with a simple 100 watt bulb from a small lamp. With the small lamp plugged in the status of the switch updates without any issues. However, I really need the halogen bulbs to work. They light up a set of wall mounted bookshelves. The book lights do not a switch on their own...... Do you know of any way to simply filter the lights of some noise before the plug enters in the Insteon on/off outlet? Thanks! Kenny Link to comment Share on other sites More sharing options...
oberkc Posted May 30, 2013 Share Posted May 30, 2013 Do you know of any way to simply filter the lights of some noise before the plug enters in the Insteon on/off outlet? I believe the lights, plugged into a filterlinc, plugged into the outletlinc, would work fine. Link to comment Share on other sites More sharing options...
Brian H Posted May 30, 2013 Share Posted May 30, 2013 You could plug a Filterlinc into the Outlietlinc and then the lights into the bottom filtered outlet on the Filterlinc. http://www.smarthome.com/1626-10/Filter ... ter/p.aspx Link to comment Share on other sites More sharing options...
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