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INSTEON Wireless Thermostat Problems


jmed999

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Posted

That is correct, it is running v.0B firmware. The comment about getting set point changes was more related to it being run by battery than what firmware is running.

 

Regarding being in Off mode when adding a tstat, I have not had any problems adding a tstat when not in Off mode but all the instructions posted by UDI state the tstat should be in Off mode when adding to the ISY.

 

Put the tstat in either Heat or Cool mode and see if set point change messages are sent. There are some things that cannot be changed from the ISY to the tstat when in Auto mode. Not sure about restrictions the other way.

Posted
Put the tstat in either Heat or Cool mode and see if set point change messages are sent. There are some things that cannot be changed from the ISY to the tstat when in Auto mode. Not sure about restrictions the other way.

 

I did this and the setpoint changes were not sent from the stat to the ISY. The ISY shows blanks for current state, hum, and setpoint temp.

 

What now?

Posted
Could be. Do other RF devices report state changes correctly from the same physical location as the tstats.

 

Yes these are sitting here in the center of my house with lots of dual band devices close. Other battery operation devices (remotelinc2) work great in this location. I could always sit these 1 foot away from the PLM and see what happens.

Posted
Hi jmed999,

 

The best thing to do would be to submit a ticket so that we can see what's going on.

 

With kind regards,

Michel

 

Just submitted the ticket. Thanks!

Posted

Thanks Lee! I saw that. I relinked my stats in the off mode and tried to put in master mode but they wouldn't go into master mode. The owners manual says it won't go into master mode unless part of a scene.

 

My hardware is version v1.3. The UD guys have been working with me and they have contacted smarthome to help. We'll see what they say. I have 8 dual band devices that work great within 10 feet in open air.

 

Sent using my Galaxy S4 and Tapatalk!

  • 5 months later...
Posted

not sure if this got resolved,

I had the experienced no heat/cool state statuses once I upgraded to 994i

 

I just went to the stat and manually raised the set point to call for heat and now it is there

just thought I would share ..

Posted

Hi unispeed,

 

Unfortunately that state is not queryable. So, as soon as you upgrade ISY, the state is lost and cannot be queried till the next time you change the state on the thermostat itself.

 

With kind regards,

Michel

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