JimsEvilTwin Posted July 28, 2013 Share Posted July 28, 2013 I've noticed since I upgraded to v.4.0.5 that my outgoing email notifications are not as reliable as before. I only have one recipient group (me), but a handful of simple messages as content. I've checked my destination email's inbox, filter and spam folders, and the "Sent Mail" folder of the Gmail account I'm using as sender reflects the inconsistency. After tinkering and experimenting with my programs, I find that a notification works every time when I put it in a program by itself and run it manually (e.g. right click, then run). But if the Notify statement -- or the call to the above program containing it -- is embedded inside a program with more than a few lines, I don't see the email about half the time. I thought perhaps that the device is busy handling other functions at the time of notification, but placing waits before and after the notification and even running during "quiet" times does not help. Can anyone suggest a cause and/or solution? Or at least a way to diagnose what is happening? Link to comment
Michel Kohanim Posted July 29, 2013 Share Posted July 29, 2013 Hello JimsEvilTwin, 1. Please note that if either the Subject or Body evaluate to then a notification will not be sent 2. Please check your error log for -50000x errors ... list of SMTP errors are here: http://wiki.universal-devices.com/index ... MTP_Errors With kind regards, Michel Link to comment
JimsEvilTwin Posted July 29, 2013 Author Share Posted July 29, 2013 Thanks for the quick and informative reply, Michel. The log showed that I was taking SMTP errors from Gmail. I googled for this and apparently I am one of many having this issue with Gmail SMTP. I guess it's time to shop around for a new one. Link to comment
MWareman Posted July 29, 2013 Share Posted July 29, 2013 JimsEvilTwin, Just for completeness, have you seen this thread? viewtopic.php?t=12029 Link to comment
JimsEvilTwin Posted July 30, 2013 Author Share Posted July 30, 2013 Thanks for the referral, MWareman. Link to comment
JimsEvilTwin Posted November 26, 2013 Author Share Posted November 26, 2013 Have to revive this thread. I've been switching between gmail and outlook.com SMTP and am still getting inconsistency in my notifications. What is common is errors such as these in my log: Sat 2013/09/21 02:13:48 PM System -50010 smtp.gmail.com Sat 2013/09/21 03:00:50 PM System -50010 smtp.gmail.com Sat 2013/09/21 03:20:07 PM System -50010 smtp.gmail.com Sat 2013/09/21 03:48:28 PM System -50010 smtp.gmail.com Sat 2013/09/21 04:13:54 PM System -50010 smtp.gmail.com Sat 2013/09/21 04:41:38 PM System -50010 smtp.gmail.com Tue 2013/11/05 05:51:17 AM System -170001 [Network] Failed DNS 19 Tue 2013/11/05 05:51:17 AM System -50010 smtp-mail.outlook.com Tue 2013/11/05 06:44:38 AM System -170001 [Network] Failed DNS 20 Tue 2013/11/05 06:44:38 AM System -50010 smtp-mail.outlook.com Tue 2013/11/05 06:57:38 PM System -170001 [Network] Failed DNS 21 Tue 2013/11/05 06:57:38 PM System -60001 pool.ntp.org Tue 2013/11/19 01:13:44 PM System -60001 pool.ntp.org Fri 2013/11/22 09:13:48 PM System -50010 smtp-mail.outlook.com Fri 2013/11/22 10:06:24 PM System -50010 smtp-mail.outlook.com Fri 2013/11/22 10:07:55 PM System -50001 -18 Fri 2013/11/22 10:17:59 PM System -50010 smtp-mail.outlook.com Fri 2013/11/22 10:40:44 PM System -50010 smtp-mail.outlook.com Fri 2013/11/22 11:18:37 PM System -50010 smtp-mail.outlook.com Sun 2013/11/24 02:34:56 AM System -50010 smtp.gmail.com Sun 2013/11/24 04:56:04 PM System -50010 smtp.gmail.com Sun 2013/11/24 10:20:03 PM System -50010 smtp.gmail.com Mon 2013/11/25 12:00:21 AM System -50010 smtp.gmail.com Mon 2013/11/25 12:15:25 AM System -60001 pool.ntp.org Mon 2013/11/25 02:06:21 AM System -50010 smtp.gmail.com Mon 2013/11/25 09:02:59 AM System -50010 smtp.gmail.com (pool.ntp.org is for time synching, which I think I've got set for 48 hours) I don't intend to do much notifications in the long run. A lot of these messages are solely for debugging my programs, but I can't debug if I don't get them. What is also of note is that immediately after an SMTP settings update, my notifications work fine for a while, usually overnight. Then they become erratic. What am I missing?! Link to comment
Michel Kohanim Posted November 27, 2013 Share Posted November 27, 2013 Hi JimsEvilTwin, It seems that you have very many DNS resolution errors. Quick questions: 1. Do you have Verizon FIOS or DirecTV? 2. Have you configured your ISY with a static IP address? 3. Do you have a 994 or 99? With kind regards, Michel Link to comment
JimsEvilTwin Posted November 27, 2013 Author Share Posted November 27, 2013 Michel, thanks for your response. 1. Neither. I'm on Time Warner cable. 2. Yes, I configured my router to assign the ISY a static address. I use my ISY's "Automatic (DHCP)" settings and the ISY's static IP address is correctly filled in. I assume my setup is correct since I have no problems with accessing the ISY remotely via MobiLinc or from my office computer. But honestly, I don't understand IP settings very well. 3. I have an ISY-994i. Hope this helps. Link to comment
Michel Kohanim Posted November 27, 2013 Share Posted November 27, 2013 Hi JimsEvilTwin, Thanks so very much. My recommendation: 1. If you are using DHCP reservation and if your router is either Linksys or NetGear, please do make sure you have their latest firmware 2. Please do Tools | Clear Error Log 3. Upgrade to 4.1.0 (viewtopic.php?f=25&t=12604) Please let the unit run for a couple of days and then send your Tools | Error Log to support@universal-devices.com. With kind regards, Michel Link to comment
JimsEvilTwin Posted January 7, 2014 Author Share Posted January 7, 2014 I followed Michel's instructions and sent a log to the support address about a month ago. Was anything learned from it? My notifications are still very inconsistent. Link to comment
Michel Kohanim Posted January 7, 2014 Share Posted January 7, 2014 Hi Jim, I am so very sorry but I cannot find any communications from you. Would you please send your error log and specifically point to this topic? With kind regards, Michel Link to comment
JimsEvilTwin Posted January 7, 2014 Author Share Posted January 7, 2014 Sent. Thanks. Link to comment
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