ISYhbsh01 Posted August 15, 2013 Posted August 15, 2013 Hi, I finally upgraded to my 994. I am trying to install a cacert.org certificate. I am doing all the steps till pasting the certificate into the receive cert. window, then I click ok which takes me back to the SSL Certificates Management window. Then according to the guide I need to click "save". But there is no save button there. The only choice I have other than the various certificate options & the cancel button is to click on the x on top which takes me back to the network settings window. That window does have a save button but it's greyed out. It seems that it's used only when making changes to the port settings and the like. When I x out from that window nothing is changed and the certificate is not installed. What am I missing here? Thanks
Michel Kohanim Posted August 15, 2013 Posted August 15, 2013 Hi hbsh01, I am so very sorry to hear. I think I know the problem which the same as the one for GoDaddy: the certificate is using SHA2 signature and throwing ISY off. If you don't mind waiting for our next Beta, in a month, then that's the solution. If you cannot wait, please send an email to support@universal-devices.com and we'll send you our alpha which has this fixed. With kind regards, Michel
ISYhbsh01 Posted August 15, 2013 Author Posted August 15, 2013 I don't know how to check this if it's using SHA2, but a cacert.org had worked successfully with my ISY-99. I doubt the 99 supported something that the 994 doesn't. Moreover, my 99 was on firmware version 3.3.10 while the 994 was still on 3.2.6 when I made the switch and restored the 99 backup unto the 994. At this point the 994 worked fine with the old certificate from the 99. After I upgraded the firmware to 4.0.5 that's when I had to recreate the certificate using the dashboard instead of the old way thru the admin console & I have run into a problem. I rather think that I am doing something wrong & am missing some obvious step here. What is normaly supposed to happen when I paste the certificate and click ok? Sent from my SPH-D710 using Tapatalk 2
Michel Kohanim Posted August 15, 2013 Posted August 15, 2013 Hi hbs01, You can inspect the cert using Windows (open it). Or, if you can get Java console open, if the Cert does not end with = or ==, then in all likelihood it's SHA2. With kind regards, Michel
ISYhbsh01 Posted August 15, 2013 Author Posted August 15, 2013 The following is from the guide on page 10 at the CSR request step: "Make sure to click the Save button on SSL Certificate Management dialog once done." However I don't have a save button on the SSL Certificate Management window. On page 8 of the guide there is an image of the SSL Certificate Management window with no save button there either. Thanks.
ISYhbsh01 Posted August 16, 2013 Author Posted August 16, 2013 Help anybody? Sent from my SPH-D710 using Tapatalk 2
Michel Kohanim Posted August 18, 2013 Posted August 18, 2013 Hi hbsh01, Sincere apologies ... please send an email to support@universal-devices.com and we'll help diagnose/debug. With kind regards, Michel
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