kaplansa Posted September 21, 2013 Posted September 21, 2013 Strangely about 80% of the time when I fire up the ISY994i Admin Console, the two automatic writes buttons ("automatic writes to devices" and "automatic writes to battery powered devices) are missing. This is a problem because when those buttons are missing (and their corresponding File menu items are missing too, btw) the Admin Console doesn't work - it can't write any updates to devices, sometimes crashes (spinning beach ball), generally unpredictable and bad. When I fire up the Admin Console and see these buttons are missing, I close the Console and literally just fire it up again, and down, and up, and down, until it decides to start with those buttons displayed. Once they're displayed, things are generally okay. I've tried cycling power, rebooting, and I can't seem to find a pattern when or why this happens. Makes the entire system flaky and unpredictable. I've recently upgraded to 4.0.5 to see if this behavior changes and it doesn't. I'm also running on a Mac (latest OS) and this behavior is consistent across three different computers. Clearing Java cache doesn't seem to help either. Anyone else seen this behavior? Help.
LeeG Posted September 21, 2013 Posted September 21, 2013 What Anti Virus is being used? The lack of the buttons and the lack of File options indicates the ISY is not able to push data out to the Admin Console. This is usually the result of AV blocking the push of data from the ISY.
kaplansa Posted September 22, 2013 Author Posted September 22, 2013 What Anti Virus is being used? I can understand that. Nice call. Unfortunately, I'm not running any AV on these Macs (shhh, don't tell anyone). Although that gives me more to think about anyhow and makes sense. Anyone else had similar problems on Mac that you found out the culprit if not AV?
Michel Kohanim Posted September 23, 2013 Posted September 23, 2013 Hi kaplansa, MAC does have GateKeeper that does act as an Anti Virus/Firewall. May I humbly recommend using https (instead of http) to access ISY and let me know whether or not there are any improvements? Most firewall software are more lenient with httpS traffic. With kind regards, Michel
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