Error Log: Frequent -80008 errors

[swbrains]

Hi,

 

I have the ISY994 purchased new about 4 months ago running firmware 4.0.5. I have an ApplianceLinc (2634-222 v.42) outside for my landscape lights that doesn't seem to turn on reliably. It's on a program to turn on at sunset along with the front landscape lights on another AL. The front one works great. Only the back yard AL seems to miss several days a week.

 

I decided to look at the error log and found that it shows frequent -80008 errors every day. For example, this is just part of the error log from one day (this type of thing repeats every day):

 

Mon 2013/12/16 06:24:19 PM System -80008 n/a

Mon 2013/12/16 06:36:42 PM System -80008 n/a

Mon 2013/12/16 06:38:45 PM System -80008 n/a

Mon 2013/12/16 07:09:53 PM System -80008 n/a

Mon 2013/12/16 07:19:47 PM System -80008 n/a

Mon 2013/12/16 07:21:08 PM System -80008 n/a

Mon 2013/12/16 07:31:33 PM System -80008 n/a

Mon 2013/12/16 07:32:29 PM System -80008 n/a

Mon 2013/12/16 07:36:41 PM System -80008 n/a

Mon 2013/12/16 07:42:54 PM System -80008 n/a

Mon 2013/12/16 07:45:27 PM System -80008 n/a

Mon 2013/12/16 07:46:16 PM System -80008 n/a

Mon 2013/12/16 07:46:40 PM System -80008 n/a

Mon 2013/12/16 08:03:17 PM System -80008 n/a

Mon 2013/12/16 09:07:13 PM System -80008 n/a

Mon 2013/12/16 09:17:54 PM System -80008 n/a

Mon 2013/12/16 09:23:34 PM System -80008 n/a

Mon 2013/12/16 09:24:31 PM System -80008 n/a

Mon 2013/12/16 09:29:31 PM System -80008 n/a

Mon 2013/12/16 09:54:31 PM System -80008 n/a

Mon 2013/12/16 10:04:31 PM System -80008 n/a

 

I read that the -80008 is NO RESPONSE FROM GATEWAY. I have the ISY connected to my router, but I don't understand what it is doing that often with the internet connection that would cause these errors. I do not have Internet Access enabled on the ISY (it actually fails whenever I try to enable it anyway).

 

Any idea what might cause the backyard AL to act unreliably? It's brand new (within a few months) -- purchased at the same time as the front yard AL. I have a hardwired phase coupler and two access points in the house as well as a half dozen dual band devices on different phases of the electrical service.

 

Also, what is causing these -80008 errors and should I be concerned about them?

 

Thanks!

- Vinnie

[Michel Kohanim]

Hi Vinnie,

 

Unfortunately the problem with your INSTEON switch is noise related and I suspect it's related to low voltage lighting/transformers.

 

As far as 80000, at one point you issued File | Enable Internet Access. Now, you will need to do File | Disable Internet Access. And, I am sure this fails because your router does not support UPnP configuration. So, you would need to:

1. Telnet to ISY

2. Login

3. At the prompt type the following and then hit Enter:

DI

 

D is for Disable.

I is for Internet Access.

 

With kind regards,

Michel

[swbrains]

Hi Michel,

 

Thanks for your reply.

 

When I telnet into my ISY and log in (successfully), then type DI at the prompt, it responds with "Could not configure the gateway", then returns to the prompt.

 

What can I do now?

 

Thanks,

Vinnie

[Michel Kohanim]

Hi Vinnie,

 

That's great. Nothing else needs to be done unless you keep seeing the 80000 errors.

 

With kind regards,

Michel

[swbrains]

Thanks. Yes, I am still seeing the -80008 errors.

 

-- Vinnie

[Michel Kohanim]

Hi Vinnie,

 

Please send an email to support@universal-devices.com and we'll send you the instructions.

 

With kind regards,

Michel

[swbrains]

Done!

 

Thanks,

-- Vinnie