tellefson5623 Posted January 18, 2014 Share Posted January 18, 2014 I have an ISY991 version 3.3.1 and I'm trying to add a2845-222 door sensor. It's indicating to me that this is an unsupported device. Do I need to upgrade to get this device? Link to comment
LeeG Posted January 18, 2014 Share Posted January 18, 2014 Image 3.3.10 is the latest that will install on a 99i. That image was released well before the Door Sensor was announced and released. 4.1.2 has support for the Door Sensor which requires a 994i. The UDI Web site under "Buy" tab has an upgrade option listed for upgrading to a 994i. Link to comment
tellefson5623 Posted January 18, 2014 Author Share Posted January 18, 2014 Thanks for the update - just to confirm, Is the upgrade a whole new box, or do you just send a new card? Do I send my old one back? Not sure how it works. Link to comment
LeeG Posted January 18, 2014 Share Posted January 18, 2014 It is a new ISY. A little larger in size. You keep the 99i. Link to comment
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