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994i not responsive; Power, RX & TX all solid


sceaton

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Posted

Hello!

 

My 994i/ir is misbehaving. Yesterday I turned the kitchen lights off from a switchlinc, took a few steps away and they turned back on again!

 

I decided to restart the isy and when I did, the power, RX & TX lights all stay lit. The MEM light flickers a bit at startup, but the other three never go out.

I tried resetting the PLM. No dice.

I tried unplugging the PLM for a long time. No help.

I tried logging in to the ISY, but I can't.

 

The PLM light is lit and blinks when there is traffic on the network. It's the older non-dual-band version.

 

The ISY was powered via the PLM so I plugged it in using the power adapter, but that didn't help.

 

Any ideas? Bad PLM? Bad ISY?

Posted

Hi sceaton,

 

I am so very sorry to hear. It would be much quicker if you submit a ticket.

 

Are any of the lights on the front of ISY blinking at all? Perhaps the error light? If so, you might want to reseat the SD Card and retry.

 

With kind regards,

Michel

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