mitch236 Posted March 28, 2014 Share Posted March 28, 2014 Wes, since the latest update to the Mobilinc app, whenever I launch the app, it interrupts my music for about 3 seconds. Is there a way to disable that? I'm assuming it is because of the new voice control so I've disabled all voice control in the settings of the app but it still interrupts the music. Any advice? Thanks! Link to comment Share on other sites More sharing options...
InsteonNut Posted March 28, 2014 Share Posted March 28, 2014 mitch236, Try force quitting MobiLinc and then see if you still get the interruption if you don't turn the mic on. If the mic was turned on at one point, then this will indeed happen. There's a lot of complex audio code under the hood at play here. Plus this seems to be more common on 7.1 vs 7.0. We'll investigate if there's a way around this behavior. Wes Link to comment Share on other sites More sharing options...
mitch236 Posted April 10, 2014 Author Share Posted April 10, 2014 I've tried everything but I can't launch the MobiLinc app without the audio dropping out from Spotify. I'm using an iPhone 5s with iOS 7.1. I use the phone in my car to play music through the lightning cable attached to the car's audio. As soon as I launch MobiLinc, the music stops and doesn't restart until I switch apps back to Spotify and hit the play icon. Can I uninstall the voice module and keep my other modules? Link to comment Share on other sites More sharing options...
InsteonNut Posted April 10, 2014 Share Posted April 10, 2014 Hi mitch236, This undesirable behavior was introduced in a recent update to address sound issues with iOS 7.1. We have this fixed in our labs and are working to finalize the next release. If all goes well, we should be submitting the next update to Apple for approval next week. Wes Link to comment Share on other sites More sharing options...
mitch236 Posted April 10, 2014 Author Share Posted April 10, 2014 Hi mitch236, This undesirable behavior was introduced in a recent update to address sound issues with iOS 7.1. We have this fixed in our labs and are working to finalize the next release. If all goes well, we should be submitting the next update to Apple for approval next week. Wes That's why this is the best product in its class!!! Thanks so much Wes!! Link to comment Share on other sites More sharing options...
InsteonNut Posted April 10, 2014 Share Posted April 10, 2014 Sure thing Mitch! Wes Link to comment Share on other sites More sharing options...
InsteonNut Posted April 24, 2014 Share Posted April 24, 2014 Hi Mitch, 4.00.10 is now available from the App Store. 4.00.10 should address the sound interruption issue reported. Wes Link to comment Share on other sites More sharing options...
johnnyt Posted May 5, 2014 Share Posted May 5, 2014 Am running 4.00.10 and starting mobilinc stops any playing podcast or radio broadcast. I don't have the voice plugin. What can I do to prevent mobilinc from doing that in this version? Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
InsteonNut Posted May 5, 2014 Share Posted May 5, 2014 johnnyt, This should only happen if you navigate to an IP Camera that plays audio. If you are finding 4.00.10 is stopping your other audio streams and you are not navigating to an IP Camera, please respond back with the following: -What iOS device(s) does this occur? -Which MobiLinc app? Pro, HD, OML? -What are the exact steps we can do to reproduce the behavior? Wes Link to comment Share on other sites More sharing options...
johnnyt Posted May 5, 2014 Share Posted May 5, 2014 I don't have any IP cameras. Am using an iPad mini with iOS 7.1.1 and Mobilinc HD. To reproduce: start an audio Podcast (using Apple's Podcast app) then start Mobilinc. Once Mobilinc is running, bringing Mobilinc back to the foreground (e.g. after restarting my podcast) does NOT cause the audio to stop. Link to comment Share on other sites More sharing options...
InsteonNut Posted May 6, 2014 Share Posted May 6, 2014 Thanks johnnyt, It looks like we missed a path in our 4.00.10 update. MobiLinc HD on the iPad (mini or full) will stop the background audio when first launching. After that initial launch the background audio will play on subsequent launches. We've got this fixed and will be in our next release. Thanks for the details and report. Wes Link to comment Share on other sites More sharing options...
InsteonNut Posted May 14, 2014 Share Posted May 14, 2014 Hi johnnyt, FYI: 4.00.11 is now available in the App Store and it fixes the iPad background audio issue you reported. Wes Link to comment Share on other sites More sharing options...
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