Fails to add 2477S - Can not determine Insteon Engine

[FlaParrotHead]

Hello Gang ... New to the ISY world (migrated to Insteon and another controller a year or so ago from X10). I have one 2477S switch link that will not add (work fine as a wall switch itself)... At the moment it in only controlling one table lamp - - but worked fine with the old 2412N controller. I have tried the factory reset/air gap and it did not seem to make a difference. I would show the log but for the life of me I can not tell where it is saved on the MAC. Thanks, B

[Michel Kohanim]

Hi FlaParrotHead,

 

Welcome to the forum. I think it would be best to submit a ticket so that we can resolve the problem more expeditiously. Links are below.

 

With kind regards,

Michel

[FlaParrotHead]

Michael -- Thanks, ticket submitted.! /B