Despite numerous efforts I have been unable to get Safari to make backups of my ISY994i. It has been suggested I switch to Firefox. I have installed Firefox. How do I get the Admin Console JAVA app to use it instead of Safari? I am using a MacBook Pro running Mavericks.

Hello smokegrub,

 

Generally, it's best to use the application instead of the applet:

http://isy.universal-devices.com/994i/4.2.1/admin.jnlp

 

This installs an icon on your desktop which you can use instead of the browser.

 

With kind regards,

Michel

I have the icon on my desktop but when I attempt a backup of the admin console I get a message that Safari can't create the ZIP file.

Hi smokegrub,

 

Are you using the icon or are you using Safari.

 

If you are still having problems and for more expeditious resolution to the problem, please submit a ticket (links below).

 

With kind regards,

Michel

Took a ticket and Steve Lee quickly resolved the backup issue. Turned out that for some bizarre reason the folder the backup was being directed to by default was the problem. Simply changing the location where the backup was directed resolved the issue. He also quickly set me up to use my external IP when away from home.

 

My thanks to all of you who have tried to help me with these issues.

 

Onward to tackling the next problem that I will surely need help with!!!