I am trying to connect to the Admin console via Chrome but get this Java Error message.... Java is installed

What do I need to do to correct? Thanks! => see details below:

 

Java Plug-in 10.55.2.14

Using JRE version 1.7.0_55-b14 Java HotSpot Client VM

User home directory = C:\Users\Currie

----------------------------------------------------

c: clear console window

f: finalize objects on finalization queue

g: garbage collect

h: display this help message

l: dump classloader list

m: print memory usage

o: trigger logging

q: hide console

r: reload policy configuration

s: dump system and deployment properties

t: dump thread list

v: dump thread stack

x: clear classloader cache

0-5: set trace level to

----------------------------------------------------

java.lang.NullPointerException

at sun.awt.SunToolkit.getSystemEventQueueImplPP(Unknown Source)

at sun.awt.SunToolkit.getSystemEventQueueImplPP(Unknown Source)

at sun.awt.SunToolkit.getSystemEventQueueImpl(Unknown Source)

at java.awt.Toolkit.getEventQueue(Unknown Source)

at java.awt.EventQueue.invokeLater(Unknown Source)

at sun.awt.windows.WToolkit.windowsSettingChange(Unknown Source)

at sun.awt.windows.WToolkit.eventLoop(Native Method)

at sun.awt.windows.WToolkit.run(Unknown Source)

CacheEntry[http]: updateAvailable=false,lastModified=Mon Dec 31 19:18:03 EST 1979,length=3424585

Resource http://crl.globalsign.net/root.crl has future expires: Sat May 10 16:57:35 EDT 2014 update check skipped.

You running on an 99i? If so move to a 994i. If running a 994i move to a later ISY firmware.

Thanks I have a 994i and the latest version of the firmware... I used to be able to connect... sudden;y stopped working... I have also tried re-booting everything!

Hi LeeG, thanks as always.

 

Hi currieg, if you are still having problems, please do not hesitate to contact our tech support for more efficient resolution (links below).

 

With kind regards,

Michel