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Notifications not working suddenly


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Posted

Have 2 garage doors in the insteon system with programs set up to notify us if they're left open every half hour. Everything has worked flawlessly for the past two plus yrs with this until the last month or two where the notifications have simply stopped (this has done a number on my confidence in reliability with this system). The programs are all still there and I'm able to successfully send test notifications. Any ideas where to start looking to get this corrected? TIA

Posted

Hi stillen_i30 -

 

Two things you can do to start.

 

First, have a look at the error log from the times when a notification failed and post any errors in that timeframe.

 

Second, look at your notification customizations and make sure that neither the Subject or Body fields can evaluate to a blank. There needs to be content in BOTH fields for a message to send.

 

-Xathros

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