Problem accessing the Admin Console via the Internet

[jrini]

I have recently lost the ability to access the Admin Console via the internet.

When I log on via my router, I normally get what I guess is the Dashboard. It allows me to see the status of all of my devices and programs. I then click on the “Settings†hot button and a new menu comes up with “Install Admin Console (Internet)†as the last item on the list. Until yesterday I could click on “Install Admin Console (Internet)†and the Admin Console would be installed on my PC.

 

Now nothing happens when I click on “Install Admin Console (Internet)â€.

 

I can access the Admin Console via the URL http://isy.universal-devices.com/99i/admin.jnlp.

[Michel Kohanim]

Hi jrini,

 

For more expeditious resolution, please contact our tech support.

 

In the meantime, if you are on 4.0.5 and if you have recently upgraded your Java, you are going to have problems. It's best to use:

http://isy.universal-devices.com/994i/4.2.2/admin.jnlp

 

With kind regards,

Michel