Jump to content

Nag Screen - Help


gerrya

Recommended Posts

Posted

I had to do a password reset on my 994. Did as instructed, logged in with default user/pw. Changed the User/PW all great! Until after about a minute a nag screen keeps popping up "Authenticate ISY" The nag screen shows the user/pw in the boxes, but I have to hit OK to get back to the programming screen. It does this continually. I'm out of idea's on how to get the Nag Screen to stop popping up.

 

I tried updating the firmware to the latest version from V.4.0.5 to V.4.2.2 Did not help.

 

Can someone lend a hand here pls.

 

I'm using a PC with Win 8.1. I'm launching from the desktop as advise.

 

G :(

Posted

Hi gerrya,

 

I am so very sorry to hear. For most expedient resolution it's always best to contact our tech support (links below).

 

What I suspect is that you have a firewall software that's blocking ISY from publishing events to the Admin Console. You might want to try using https to connect to ISY.

 

With kind regards,

Michel

Guest
This topic is now closed to further replies.

  • Recently Browsing

    • No registered users viewing this page.
  • Who's Online (See full list)

    • There are no registered users currently online
  • Forum Statistics

    • Total Topics
      37k
    • Total Posts
      371.5k
×
×
  • Create New...