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Had to Do a Hard Reset, Lost Everything


scoobydawg

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Posted

I had a few blackouts (New Hampshires poer system is sooooo bad) - Anyway my lighting system stopped responding and i made the mistake of doing a hard reset on the PLM, and I also cleared out the all my links so in essence I'm starting from scratch - When I look at the Administrative console, I see there are no programs listed at all - I could have sworn there was a Query All with a do not remove comment there as a default - I restored to the newest firmware but I still do not have this - Before i start recreating all of my lighting, does anyone know what I should do to make sure everything is pristine, including the Query all program? I was thinkinging I would delete al the links on all of my devices and get everything realy clean when I reprogram today... its only 25 or so switches so its not a major deal.. thanks for you help!

Posted

The 'query all' program is simply a program that queries the scene 'my lighting' (which contains all your devices) every night at 3am.

 

You can recreate it yourself, like this:

 

If
       Time is  3:00:00AM

Then
       Set Scene 'My Lighting' Query

Else
  - No Actions - (To add one, press 'Action')

Posted

Hello scoobydawg,

 

I am so sorry to hear this. Don't you have a backup? If so, it'll be much easier to get everything back up and running (that is unless your PLM is still working). All you have to do is:

1. File->Restore ISY

2. File->Restore Modem (PLM)

 

With kind regards,

Michel

 

I had a few blackouts (New Hampshires poer system is sooooo bad) - Anyway my lighting system stopped responding and i made the mistake of doing a hard reset on the PLM, and I also cleared out the all my links so in essence I'm starting from scratch - When I look at the Administrative console, I see there are no programs listed at all - I could have sworn there was a Query All with a do not remove comment there as a default - I restored to the newest firmware but I still do not have this - Before i start recreating all of my lighting, does anyone know what I should do to make sure everything is pristine, including the Query all program? I was thinkinging I would delete al the links on all of my devices and get everything realy clean when I reprogram today... its only 25 or so switches so its not a major deal.. thanks for you help!
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