ISY99 Pro lock up

[wlodekd]

I have a problem with unit frequently locking up when accessing over the Internet. I need to unplug and plug again to regain control. I can not point to any paticular operation cousing this behaviour. Recently it happened when changing LL level. I logged in remotely and after couple minutes unit was down. I will have to go back home to reset it. Any suggestions what is the possible problem solution are appreciated.

 

Thanks for the help - Walter

[Michel Kohanim]

Hello Walter,

 

Apologies for the inconvenience. What firmware level are you using?

 

There seems to be a bug with release 2.6.6 which we are trying to confirm. If you have a version other than 2.6.6, please do let us know as it would help us finding the issue.

 

With kind regards,

Michel

 

I have a problem with unit frequently locking up when accessing over the Internet. I need to unplug and plug again to regain control. I can not point to any paticular operation cousing this behaviour. Recently it happened when changing LL level. I logged in remotely and after couple minutes unit was down. I will have to go back home to reset it. Any suggestions what is the possible problem solution are appreciated.

 

Thanks for the help - Walter

[wlodekd]

You are correct ver 2.6.6.

 

Thanks Walter

[Michel Kohanim]

Thanks so very much Walter.

 

With kind regards,

Michel

You are correct ver 2.6.6.

 

Thanks Walter