dstanley Posted August 10, 2014 Share Posted August 10, 2014 My system experienced antoher ALL ON event today at 3:55:02 PM -this is my third event in probably a year. All events occured with the same series of events - I opened my Garage Door #2 and it is enough to trigger all three of these events for me. My Garage Door(s) open with a simple button on the wall and they have an IOLinc connected as a sensor that I can use in my programming. (Door closed=sensor off) I am enclosing my event log that includes this timeline. You can see the Garage / Garage Door #2-Sensor get activated at 3:55:03 PM on 08-10-2014 and this was the trigger for the ALL ON event. Since I was leaving the house at that time I ran back in and had to physically turn off or trun on/off all by devices in the house to reset then so that the ISY knew they were off. After I had two of these exact same events I returned my PLM to Aartech.ca and had them replace it for me. So this is a new PLM to me and the first ALL ON event using it. I am going to include my Garage Door Programs here to see if there is something that might pop out to someone that I could change. Right now I have the Garage Ceiling light turn on when either garage door is opened. This ceiling light times out and turns off after some time to leave. I have two KPL switches that act as responders to show me that the garage light is on as well as different buttons to show the garage door(s) is open. Garage 1 Light Switch If Control 'Garage / Garage Door #1-Sensor' is switched On And Status 'Garage / Garage Lightswitch' is not On Then Wait 1 second Set 'Garage / Garage Lightswitch' On Run Program 'Garage Light Timer' (Then Path) Else - No Actions - (To add one, press 'Action') Garage Light Timer If Control 'Foyer / Foyer KPL8 / Foyer KPL8.F' is switched On Or Control 'Garage / Garage Lightswitch' is switched On Then Set Scene 'Garage / Garage Ceiling' On Wait 5 minutes Repeat 3 times Set 'Garage / Garage Lightswitch' 50 (Beep Duration) Wait 1 second Repeat 1 times Wait 15 seconds Set Scene 'Garage / Garage Ceiling' Off Else - No Actions - (To add one, press 'Action') I use this program to light LEDs as notices: Garage Light Ceiling LED If Status 'Garage / Garage Lightswitch' is On And Status 'Garage / Garage Lightswitch' is not Off Then Wait 1 second Set Scene 'Foyer / Garage Ceiling LED' On Set Scene 'Master Bedroom / Hall - D Door LED' On Else Wait 1 second Set Scene 'Foyer / Garage Ceiling LED' Off Set Scene 'Master Bedroom / Hall - D Door LED' Off I have some other Garage Light and Door programming but nothing else that is triggered off the door opening. So if someone has a suggestion on something for me to try please let me know. I have no idea if a FilterLinc on my garage opener would make any difference or not. The IOLinc is plugged into the same outlet as the opener in the top of the garage. Dwight EDIT: Added photo of Garage Ceiling Scene devices UDReport-ALL-ON-2014-08-10-3-55-02-PM-trimmed.zip Link to comment Share on other sites More sharing options...
Teken Posted August 10, 2014 Share Posted August 10, 2014 I noticed you do not have any RF based devices listed. Is that truly the case in that you have no battery operated devices in any of these scenes? Link to comment Share on other sites More sharing options...
dstanley Posted August 11, 2014 Author Share Posted August 11, 2014 Right ... None in the garage scenes. I have a Kitchen Motion sensor that runs undercounter lights. I have another motion sensor in my foyer but no programs or links for it yet. I have one battery door sensor and three remote controls but none in the garage scene that caused the ALL ON events. Dwight Link to comment Share on other sites More sharing options...
Michel Kohanim Posted August 11, 2014 Share Posted August 11, 2014 Hi Dwight, I recommend changing the delay for Program 1 to 3 to 5 seconds. The rest look good. With kind regards, Michel Link to comment Share on other sites More sharing options...
dstanley Posted August 12, 2014 Author Share Posted August 12, 2014 Thanks Michel, I have made that change and will see what happens ... I am still looking forward to the UDI PLM even if it has the same firmware as Smarthome ... Dwight Link to comment Share on other sites More sharing options...
dstanley Posted August 27, 2014 Author Share Posted August 27, 2014 Updated to 4.2.10 the other day - had ANOTHER all on event with my garage door opener tonight. This is my fourth ALL ON event and they all had to do either one of my garage door opening. Kind of running out of ideas of what else to try - I have not isolated out the opener motors but I guess that is something I am going to have to try a FilterLinc on and just wait to see if it happens again. Getting very discouraged with these events ... Link to comment Share on other sites More sharing options...
Michel Kohanim Posted August 27, 2014 Share Posted August 27, 2014 Hello dstanley, I am so very sorry to hear. Please read the last post here: http://forum.universal-devices.com/topic/10516-random-all-on-event/page-6 Please send your shipping address to support@universal-devices.com and we'll send the updated PLM to you. With kind regards, Michel Link to comment Share on other sites More sharing options...
stillen_i30 Posted September 9, 2014 Share Posted September 9, 2014 So I just had one of these All-ON events happen about 20 mins ago when my wife opened the garage door. We've had this system in place since 2012. However, since that time, have upgraded to 994i and my PLM burned out about 6 mos ago, so I currently have a replacement. Have only had one other All-ON event when that prior PLM burned out (That was the indication that it was done...the all-on event). Am I supposed to call smarthome to get a new PLM as the fix? Link to comment Share on other sites More sharing options...
dstanley Posted September 9, 2014 Author Share Posted September 9, 2014 I have installed the test PLM in my system now - I had four ALL ON events all of them related to my garage door(s) opening. This PLM has a firmware revision done to it that cannot be done 'in the field'. Not too sure if Smarthome is shipping PLMs with this newer firmware but it appears by this conversation that they may be: http://forum.universal-devices.com/topic/14016-new-2413s-plm-what-version-do-you-have/ If you return your PLM then make sure you request the 1C firmware revision - hopefully this has 'fixed' our problem! Dwight Link to comment Share on other sites More sharing options...
Teken Posted September 9, 2014 Share Posted September 9, 2014 I have installed the test PLM in my system now - I had four ALL ON events all of them related to my garage door(s) opening. This PLM has a firmware revision done to it that cannot be done 'in the field'. Not too sure if Smarthome is shipping PLMs with this newer firmware but it appears by this conversation that they may be: http://forum.universal-devices.com/topic/14016-new-2413s-plm-what-version-do-you-have/ If you return your PLM then make sure you request the 1C firmware revision - hopefully this has 'fixed' our problem! Dwight Hello Dwight, The 1C on the back of the 2413S PLM is the hardware version. What does the ISY report back as the firmware for this new PLM you received? As I have just recently received the same 1C PLM as you and wanted to confirm the firmware. Link to comment Share on other sites More sharing options...
dstanley Posted September 9, 2014 Author Share Posted September 9, 2014 PLM Info/Status reports the address and vEF /Connected - is this what you mean!? Dwight Link to comment Share on other sites More sharing options...
Teken Posted September 9, 2014 Share Posted September 9, 2014 PLM Info/Status reports the address and vEF /Connected - is this what you mean!? Dwight Hello Dwight, That is the correct place to confirm the PLM firmware. I thank you for taking the time to confirm your firmware level. Once I have sometime I will add my PLM to confirm which I am sure will be the same. Has this new PLM resolved the All On problems you have been seeing? Lots of people are tracking this and many other related threads about this issue. For me this is a spare PLM which is intended as a back up unit for that just in case! Link to comment Share on other sites More sharing options...
dstanley Posted September 9, 2014 Author Share Posted September 9, 2014 I have only had this PLM installed since Friday evening - with no issues so far - we are thinking that this PLM will not allow the event to happen. Not really enough time to tell yet - I am in Canada so the ship time was a killer in getting here from California. I will certainly report if anything occurs again - but I am going forward with confidence! Dwight Link to comment Share on other sites More sharing options...
Michel Kohanim Posted September 30, 2014 Share Posted September 30, 2014 Hi Dwight, Thanks so very much for testing. I am so very glad that you have not had any more All On events. Hello everyone, If you wish (and you have a spare PLM), John at SmartHome has graciously accepted to flash your PLMs with the new firmware. If you are interested, please send an email to support@universal-devices.com and we'll arrange it for you. With kind regards, Michel Link to comment Share on other sites More sharing options...
Xathros Posted September 30, 2014 Share Posted September 30, 2014 I don't currently have a spare PLM as my "spare" is running my test bed system. I was hoping to hold off purchasing a new PLM until the UDI PLM becomes available. Based on the 2 year expected lifespan on the Smarthome 2413S, I figure I have just under a year remaining on my main PLM. Will the UDI PLM ship with this version of the PLM firmware and within that time frame? -Xathros Link to comment Share on other sites More sharing options...
Jimbo.Automates Posted September 30, 2014 Share Posted September 30, 2014 I have the same issue, I don't have a spare, but my 2 years is less than 3 months away and was hoping the UDI PLM would be available. Sent from my Nexus 5 using Tapatalk Link to comment Share on other sites More sharing options...
LeeG Posted September 30, 2014 Share Posted September 30, 2014 The UDI PLM will be much better from a circuit life perspective. The UDI PLM firmware will be what SmartLabs is shipping so if SmartLabs PLMs are responsible for the All On the UDI PLM firmware will have the same issue. There is a post by UDI to this point. Link to comment Share on other sites More sharing options...
hart2hart Posted September 30, 2014 Share Posted September 30, 2014 So does this mean we think new firmware fixes all on bug? Link to comment Share on other sites More sharing options...
dstanley Posted September 30, 2014 Author Share Posted September 30, 2014 I have had the PLM with the revised firmware running since September 6 with no more ALL ON events! Since Smarthome has kind of figured this firmware would not have that issue it was more just a verification on my end. No idea if this firmware is shipping in any units yet though - maybe someone else knows that. Michel would have to let us know if the UDI manufactured PLM will have this firmware embedded in it but I would assume it would have. That is where my money is going to go for the next PLM I need - probably even before I need it! Dwight Link to comment Share on other sites More sharing options...
ravedog Posted September 30, 2014 Share Posted September 30, 2014 What is the last firmware that SnartHome is using to flash the PLM? Link to comment Share on other sites More sharing options...
hart2hart Posted September 30, 2014 Share Posted September 30, 2014 Few posts up list vEF as firmware. Link to comment Share on other sites More sharing options...
Xathros Posted September 30, 2014 Share Posted September 30, 2014 Hope they got it right as only 16 more tries before the end at vFF. -Xathros Link to comment Share on other sites More sharing options...
hart2hart Posted September 30, 2014 Share Posted September 30, 2014 I want a backup but want udi built PLM as new primary. Is it expected this year? Ive only had one all on event so can wait. Do you think SH will honor update of firmware for a few months on current PLM? Link to comment Share on other sites More sharing options...
Michel Kohanim Posted October 1, 2014 Share Posted October 1, 2014 Hello all, We will use SmartHome firmware without modifications. With kind regards, Michel Link to comment Share on other sites More sharing options...
hart2hart Posted October 1, 2014 Share Posted October 1, 2014 Understand and Thanks Michel. I want your version because certain it will be built and supported to UDI standards. Link to comment Share on other sites More sharing options...
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