ISY99i connectivity issue

[cul8rv8]

I'm not sure what could be causing this, but ever since I moved into my new home, my automation items have not been working as I would like. It is a rental home, so I don't have a lot of my stuff installed, but the few things I do have, I have found programs haven't been turning things on and off as I would like.

 

I've put it off for a while, just dealt with it, but I would like to have some of these things working now. So in my troubleshooting and what have you, I've found that my ISY loses connectivity. Even using http://universal-devices.com/99i does not find it. I just rebooted it last night and was able to access it both from my MobiLinc app as well as my laptop, but today it's not available. Even pinging the static IP times out. Any thoughts or suggestions what may be causing it? My home network topology has never changed, and I don't have IP issues with other gear on the network, including my NAS server. The ISY99i does have a static IP address, and if I remember correctly it is on the last available update (I've been lazy and haven't walked upstairs to pull the power and reboot it again today).

 

Thanks!

 

Jeff

[Michel Kohanim]

Hi Jeff,

 

I am so very sorry to hear. If this is 99i with 3.3.10 firmware, then the network connectivity issue might be related to DirecTV or Sonos (or other UPnP media renderers such as Verizon/AT&T FIOS). Do you have any?

 

We did add a lot of preventative measures in 4.2.x versions of the firmware. Alas, they are only available in 994 series (99 was discontinued about 2 years ago).

 

With kind regards,

Michel