programs and timers disappeared

[andrew77]

Hi Guys;

 

Probably just a little problem easily solved but I can't seem to get my ISY programs and timers back.

 

When I look at the GUI, I have all my devices and they all work, etc... but my programs and timers aren't there.

My programs (such as a double tap SWL turns on three lights blah blah blah,) works still but I can't see them on the GUI. Andht etimers don't work at all.

I don't believe it's my firewall like DBaldwin worked through.

A simple fix?

 

Drew

[Michel Kohanim]

Hi Drew,

 

If your timers do NOT work then it's not a firewall issue. None of your programs are listed?

 

To test, add a new program, close your browser, restart it and let me know if the new program shows up.

 

With kind regards,

Michel

 

Hi Guys;

 

Probably just a little problem easily solved but I can't seem to get my ISY programs and timers back.

 

When I look at the GUI, I have all my devices and they all work, etc... but my programs and timers aren't there.

My programs (such as a double tap SWL turns on three lights blah blah blah,) works still but I can't see them on the GUI. Andht etimers don't work at all.

I don't believe it's my firewall like DBaldwin worked through.

A simple fix?

 

Drew

[andrew77]

Hi Michel;

I've added a program and when I go back it's not there.

This is odd as everything's been running fine for a while now.

I still have issues with the power supply in my computer but I just make sure that it's in standby when it's not in use.

 

Drew

[Michel Kohanim]

Drew,

 

I guarantee that this is related to your firewall software (same issue as DBaldwin).

 

With kind regards,

Michel

 

Hi Michel;

I've added a program and when I go back it's not there.

This is odd as everything's been running fine for a while now.

I still have issues with the power supply in my computer but I just make sure that it's in standby when it's not in use.

 

Drew

[andrew77]

I only have the windows firewall. Is there a setting I should change?

 

I shut off the firewall completely and wrote a new program. I closed all browsers and tried the ISY GUI again. Still no programs or timers.

I should say that my triggers still work. Just no programs and timers.

Drew

[Michel Kohanim]

Hi Drew,

 

What URL do you use to access ISY? http://www.universal-devices.com/MyInsteonISY or do you use the local IP address for your ISY?

 

Also, have you tried clearing the Java cache?

 

With kind regards,

Michel

 

I only have the windows firewall. Is there a setting I should change?

 

I shut off the firewall completely and wrote a new program. I closed all browsers and tried the ISY GUI again. Still no programs or timers.

I should say that my triggers still work. Just no programs and timers.

Drew

[andrew77]

I usually use

http://www.universal-devices.com/27/

I tried the link that you posted and it has the same result.

I've cleared the Java cache and the temp files as well.

 

Should I reboot the ISY or the PLM?

 

(If so, are the directions for doing so on the WIKI site?)

 

Drew

[andrew77]

I have version 2.6.4 as far as the ISY update.

Should I try to update to 2.6.6?

 

Drew

[Michel Kohanim]

Hi Drew,

 

Please upgrade to 2.6.5 (not .6) and then use:

http://www.universal-devices.com/99i

 

Let me know how this works out.

 

With kind regards,

Michel

 

I have version 2.6.4 as far as the ISY update.

Should I try to update to 2.6.6?

 

Drew

[andrew77]

Stupid question as you guys knows all but I have the ISY-26.

Should I click the 99i link?

 

Drew

[Michel Kohanim]

Yes Drew, they all point to the same URL.

 

With kind regards,

Michel

 

Stupid question as you guys knows all but I have the ISY-26.

Should I click the 99i link?

 

Drew

[andrew77]

My programs are back, thanks. You guys know your product inside and out.

My timer isn't working but I think that's my bad programming.

 

Thanks again,

Drew