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Email notification problem "TLS notification failed"

alexmanning
in ISY994

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Posted

Hi,


 


Would appreciate some advise as I'm stumped as to what has gone wrong with this!


 


My email notification was working fine until the last few days when I started getting the error "TLS notification failed"


 


My mail server is smtp.mail.me.com, which must have been found as if I turn 'Use TLS' off then I get the error "unsupported authentication message". I've checked my router and port 587 is being forwarded (as advised by apple) http://support.apple.com/en-us/HT4864


 


I don't know what else to try..


 


Cheers,


Alex


It's possible something may have changed on the mail.me.com server. Try sending an email using the default server. If that works then I would give your email provider a call to see if they made any changes on their end.

 

The ISY is currently not supporting SSL 3.0 which also might be factor.

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.