Dashboard .. admin pages .. mobillinc

[Jason Miller]

Ok .. here is what I have:

 

2 Insteon Wireless Thermostats

Used solely to monitor temp of some rooms

 

I log into the general "ISY Dashboard" (/WEB/udajax.htm) and click "My devices". I see everything, including the 2 thermostats. But, on these pages, it never shows what the thermostat is reading

 

I open up Mobillinc, and I get the actual reading of the thermostat

 

Inside of ISY Admin, I see no reading of temperature

 

2 Questions:

 

1.  How come I can only see the temp on Mobilinc for the 1 thermostat? I'm ofen on a laptop and like the /WEB/udajax.htm page

 

2.  It's only showing the temperature of 1 thermostat inside of mobillinc. The other is blank

 

Any advice?

[Michel Kohanim]

Hi jam583,

 

I think it has to do with the firewall on your computer. Please try accessing ISY using https instead of http.

 

If all else fails, please don't hesitate to contact our tech support team links below.

 

With kind regards,

Michel

[Jason Miller]

Something odd is going on .. I just submitted a ticket. Now, the new one shows in the app, etc. THe old one shows only humidity.