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Disabled Devices and Programs still get cannot Communicate


db2ace2

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Posted

Hello Team,

 

Perhaps this is working as designed, but I have to ask anyway.

 

I had several Indoor and Outdoor Lamplinc's that I use for Christmas Lights. When Christmas is over I pack them away along with the lights until next year.

 

Instead of Deleting the Devices and Programs I Disable the Devices from the Main Panel, and they all show with the Red Disabled Circle. Then I set the Program Folder at the Folder level to not allow the Folder Programs to Run until 12/01/2015 thru 01/04/2016 (Next Seasons Dates). I do not disable the individual Programs in that folder I simply just tell the Folder to not allow its programs to run until next season. No other Folders have Programs that access these devices according to the Find search.

 

When I then Log In to the ISY ADMIN I immediately still get a "Cannot Communicate with the Device" Error. I would have assumed that disabling the device and the programs that use them would have prevented any attempts by the ISY to communicate with them? Should that not be True?

 

 

Interestingly Enough only one of five devices get this failure message. It has the Red Disabled Circle however prior to disabling it it had a Red Exclamation Mark since my wife unplugged it prior to me disabling it.  Does that have something to do with it?

 

Just curious on any input on this to better my understanding of what happens when devices are disabled.

 

Thanks

Charles Seiler

Posted

 

Interestingly Enough only one of five devices get this failure message. It has the Red Disabled Circle however prior to disabling it it had a Red Exclamation Mark since my wife unplugged it prior to me disabling it.  Does that have something to do with it?

 

That has everything to do with it. Unplugged and disabled are not equivalent.

Posted

Hi Charles,

 

Stusviews is correct. As you mentioned In think what may have happened is that the device for unplugged before you disabled it add within that span of time something tried to communicate with it an this the error.

 

Now the only way you can get rid of that error is to plug the device back in, enable it in ISY, disable it, and then unplug it. Or you can reboot ISY.

 

With kind regards,

Michel

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