Jump to content
View in the app

A better way to browse. Learn more.
Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

PLM 'Not Conncted'

doowadiddy2003
in ISY994

Featured Replies

Posted

If I go to the diagnostics - PLM info, it tells me I am not connected.

 

I have tried doing a FR command through telnet and also a restore PLM which fails (i guess you need to be connected to a PLM to restore it?).

 

Is there any way to force a connection to the PLM

 

Any help appreciated - Thanks

Hello doowadiddy2003,

 

Apologies for a tardy reply.

 

Usually there are two causes for this:

1. a faulty PLM

2. a faulty Cat5 cable

 

Would you be kind enough to swap the cat5 cable that goes from ISY to the PLM and see if that solves the problem? If not, then - and unfortunately so - you will need to request for a replacement PLM.

 

With kind regards,

Michel

 

If I go to the diagnostics - PLM info, it tells me I am not connected.

 

I have tried doing a FR command through telnet and also a restore PLM which fails (i guess you need to be connected to a PLM to restore it?).

 

Is there any way to force a connection to the PLM

 

Any help appreciated - Thanks

Guest
This topic is now closed to further replies.
Go to topic listing

Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.