PLM 'Not Conncted'

[doowadiddy2003]

If I go to the diagnostics - PLM info, it tells me I am not connected.

 

I have tried doing a FR command through telnet and also a restore PLM which fails (i guess you need to be connected to a PLM to restore it?).

 

Is there any way to force a connection to the PLM

 

Any help appreciated - Thanks

[Michel Kohanim]

Hello doowadiddy2003,

 

Apologies for a tardy reply.

 

Usually there are two causes for this:

1. a faulty PLM

2. a faulty Cat5 cable

 

Would you be kind enough to swap the cat5 cable that goes from ISY to the PLM and see if that solves the problem? If not, then - and unfortunately so - you will need to request for a replacement PLM.

 

With kind regards,

Michel

 

If I go to the diagnostics - PLM info, it tells me I am not connected.

 

I have tried doing a FR command through telnet and also a restore PLM which fails (i guess you need to be connected to a PLM to restore it?).

 

Is there any way to force a connection to the PLM

 

Any help appreciated - Thanks