Jump to content
View in the app

A better way to browse. Learn more.
Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Writes to Error Log With No Other Information

msplain
in ISY994

Featured Replies

Posted

After booting the memory LED on the font panel of my new ISY994i constantly blinks. I had a few "platform error" message popups so I looked in the error log. What I see is an endless stream of "Check Log" messages with no other information. 

 

Tue 2015/01/13 07:06:44 PM System -10108 Check log

Tue 2015/01/13 07:06:44 PM System -10108 Check log
Tue 2015/01/13 07:06:44 PM System -10108 Check log
Tue 2015/01/13 07:06:44 PM System -10108 Check log
Tue 2015/01/13 07:06:44 PM System -10108 Check log
Tue 2015/01/13 07:06:44 PM System -10108 Check log
Tue 2015/01/13 07:06:44 PM System -10108 Check log
Tue 2015/01/13 07:06:45 PM System -10108 Check log
Tue 2015/01/13 07:06:45 PM System -10108 Check log
Tue 2015/01/13 07:06:45 PM System -10108 Check log
Tue 2015/01/13 07:06:45 PM System -10108 Check log
Tue 2015/01/13 07:06:45 PM System -10108 Check log
Tue 2015/01/13 07:06:45 PM System -10108 Check log
Tue 2015/01/13 07:06:45 PM System -10108 Check log
Tue 2015/01/13 07:06:45 PM System -10108 Check log
 
The only information in the normal log is the initial query command after reboot. I have tried factory reset, re-install firmware and numerous other things but no matter what I do I can't stop what appear to be endless empty writes to the error log.  I am starting to think this device has some kind of fault and needs to be returned. 
 
The firmware version is 4.2.18. The configuration is the factory default with a 2413S PLM connected to the ISY.
 
Any advice would be greatly appreciated. 

Hi msplain,

 

Sometimes is trying to hack into your ISY. Please go to event viewer, change the level to 3, wait for 5 minutes then review your error log to see the source IP of the hacker.

 

With kind regards,

Michel

  • Author

After 10 minutes there is no activity reported in the event viewer. It shows one line with the time and nothing else. 

 

 

  • Author

I then disconnected the WAN connection from my router. This had no effect. 

 

My final test was to disconnect the ISY from the network. The memory light continues to flash quickly and in addition the red error light now flashes slowly.

Guest
This topic is now closed to further replies.
Go to topic listing

Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.