theedudenator Posted March 22, 2015 Share Posted March 22, 2015 I have a scene with 4 lights on it. When I tell the scene to turn off, it shows in the panel the lights are off. I can then query the status and they switch back to off. My isy is sending the command, but nothing works. I can go to each light and turn off and on without issues. Link to comment Share on other sites More sharing options...
LeeG Posted March 22, 2015 Share Posted March 22, 2015 If the devices show Off in the Admin Console, what are they switching back to Off from? Link to comment Share on other sites More sharing options...
theedudenator Posted March 22, 2015 Author Share Posted March 22, 2015 I did not type that correct. All lights are physically on, the isy says they are on I tell the scene "off" Isy shows off but the lights are on. I query Isy and the status changes back to on. (lights are still on) Link to comment Share on other sites More sharing options...
LeeG Posted March 22, 2015 Share Posted March 22, 2015 ISY Scenes are a single command with no retry. If the Scene On turns the devices On but a Scene Off does not turn the devices Off I would look at the type of load being controlled. Link to comment Share on other sites More sharing options...
theedudenator Posted March 23, 2015 Author Share Posted March 23, 2015 The one scene that I am noticing the problem has 5 devices. Outletlinc v.32 Outletlinc v.32 Outletlinc v.37 Outletlinc v.37 Keypadlinc v.36 Link to comment Share on other sites More sharing options...
paulbates Posted March 23, 2015 Share Posted March 23, 2015 Per Lee's comment, what is plugged into the outletlincs? Specialty lighting like LEDs, CFLs? Or Low voltage lighting transformers? When things turn on, but not back off, one possibility is that the load connected to the outletlincs is creating a lot of noise, so much so that the outletlinc can't "hear" the off command when its sent. The items I listed above are all on the suspect list. I have had this exact experience with outletlincs and low voltage yard lighting transformers. Outletlincs seem more sensitive to load noise than most devices. Paul Link to comment Share on other sites More sharing options...
theedudenator Posted March 23, 2015 Author Share Posted March 23, 2015 They basic lamps with CFL's Worked fine for years with my Isy 26 and 94 Now with the 994 I have issues. Link to comment Share on other sites More sharing options...
paulbates Posted March 23, 2015 Share Posted March 23, 2015 They basic lamps with CFL's Worked fine for years with my Isy 26 and 94 Now with the 994 I have issues. Hi, yes, I just saw your other post, noise is not it. Could you go into the scene, pick one of the outletlincs and do a restore device, and rerun the test? Paul Link to comment Share on other sites More sharing options...
theedudenator Posted March 24, 2015 Author Share Posted March 24, 2015 That changed nothing. Now when I press mykepad linc it flashes the button 3 times and does nothing to change the scene Link to comment Share on other sites More sharing options...
paulbates Posted March 24, 2015 Share Posted March 24, 2015 Some behavior did change when one device was manually restored. It looks like the ISY/PLM and Devices are out of sync. I think these issues are related with the upgrade from the 99 to the 994. Can you describe how this was done? Its possible that restore each of the devices might fix it, but it would be better to understand the upgrade process first. Thanks Paul Link to comment Share on other sites More sharing options...
theedudenator Posted March 24, 2015 Author Share Posted March 24, 2015 Backed up the ISY 99 Hooked up the new ISY 994 Restored the ISY. That is all I did. Link to comment Share on other sites More sharing options...
LeeG Posted March 24, 2015 Share Posted March 24, 2015 Using the PLM that was on the 99i or a new PLM with the 994i? Can you confirm the Scene On turns the Responders On but the Scene Off does not turn the Responders Off. Link to comment Share on other sites More sharing options...
theedudenator Posted March 24, 2015 Author Share Posted March 24, 2015 Same PLM as on the 99i I did not change it Link to comment Share on other sites More sharing options...
LeeG Posted March 24, 2015 Share Posted March 24, 2015 Can you confirm the Scene On turns the Responders On but the Scene Off does not turn the Responders Off. Link to comment Share on other sites More sharing options...
theedudenator Posted March 24, 2015 Author Share Posted March 24, 2015 Neither. The state changes in the ISY from off to on OR on to off. But the actual state of the lights does not change. When I run Query again, it will correct and show the current state. Link to comment Share on other sites More sharing options...
LeeG Posted March 24, 2015 Share Posted March 24, 2015 That is very odd since nothing in the responders would change when using the same PLM. Link to comment Share on other sites More sharing options...
stusviews Posted March 24, 2015 Share Posted March 24, 2015 Backed up the ISY 99 Hooked up the new ISY 994 Restored the ISY. That is all I did. Not correct. Power on the PLM first, wait, then power on the ISY. Finally, restore. Link to comment Share on other sites More sharing options...
theedudenator Posted March 24, 2015 Author Share Posted March 24, 2015 But I can turn lights off/on with the ISY. So I think it is hooked correct with the PLM? The scenes are the problem Link to comment Share on other sites More sharing options...
stusviews Posted March 24, 2015 Share Posted March 24, 2015 The scenes were restored along with the devices. If either or both aren't functioning correctly, something is amiss. Although that may not be the cause, not powering on the devices in the correct order can definitely cause problems. Link to comment Share on other sites More sharing options...
theedudenator Posted March 24, 2015 Author Share Posted March 24, 2015 I have rebooted the entire system multiple times since the install. So I should power down the ISY. Power on/off/on the PLM Then power the ISY back on? What if I have a power outage? Then they would return at the same time. Wouldn't this be an issue everyone has? Link to comment Share on other sites More sharing options...
LeeG Posted March 24, 2015 Share Posted March 24, 2015 The PLM comes back quickly when power is applied to both so the PLM is ready by the time the ISY looks for it. The issue is when the ISY is powered before the PLM when doing an upgrade. The ISY would not find the PLM if the ISY is allowed to boot up before powering the PLM. Was any restore done besides restoring the ISY backup. Nothing else was required such as a Restore Modem (PLM) since the same PLM is being used. Link to comment Share on other sites More sharing options...
theedudenator Posted March 25, 2015 Author Share Posted March 25, 2015 I unplugged everything and just plugged the PLM in first. Now I cannot connect to the PLM. The ISY says it is in safe mode. Unplugged and tried again, same thing. Link to comment Share on other sites More sharing options...
stusviews Posted March 25, 2015 Share Posted March 25, 2015 Try different cables. Link to comment Share on other sites More sharing options...
MarcusD Posted December 28, 2016 Share Posted December 28, 2016 Hey Edudenator--having same issue. Did you ever find a solution? Lights in a scene reliably turn on, but not off. Interestingly, I have the PLM plugged in to an outlet, but I have the ISY plugged into a battery backup so it doesn't always reboot with brief power interruptions. Wonder if that can mess things up as the PLM will shut down, but the ISY will stay on.... Link to comment Share on other sites More sharing options...
Techman Posted December 29, 2016 Share Posted December 29, 2016 Hey Edudenator--having same issue. Did you ever find a solution? Lights in a scene reliably turn on, but not off. Interestingly, I have the PLM plugged in to an outlet, but I have the ISY plugged into a battery backup so it doesn't always reboot with brief power interruptions. Wonder if that can mess things up as the PLM will shut down, but the ISY will stay on.... Having the ISY plugged into a UPS shouldn't make a difference. Run a scene test which will give you a level 3 display and will help narrow down the problem. If the lights turn on but not off then one of your loads is most likely creating noise on the powerline. What type of loads is the scene controlling? Any CFL's? Link to comment Share on other sites More sharing options...
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