Error when adding multiple Aeon Labs Aeotec Z-Wave Range Extender/Repeater

[pgnehm]

I have a very small ZWave network. I have 2 door locks (kwikset and schlage) and 3 Aeotec z-wave range extenders. 

I need to add another range extender to reach a 3rd door lock. However, when I try to add it I get the following error:

 

Wed 07/15/2015 09:30:21 AM : Listening for Z-Wave devices to add to the network

Wed 07/15/2015 09:30:24 AM : CLI-HAMW: Error Parsing Response

Wed 07/15/2015 09:31:40 AM : Adding Z-Wave devices stopped

 

It's not the range extender as I have tried this with two different ones. It's close enough to the ISY as it's the same location I used to add the other ones. 

 

Any suggestions?

 

Firmware: 4.2.30

Zwave version 4.55

Bootloader: 1.03

[Michel Kohanim]

Hi pgnehm,

 

Please checkout this article:

http://wiki.universal-devices.com/index.php?title=Z-Wave:_Configuring_Range_Extenders_and_Door_Locks 

 

With kind regards,

Michel

[pgnehm]

Thank you for getting back to me. However maybe I was not clear. I am not able to add my new, additional range extender. I was able to add my previous 3 range extenders.

[stusviews]

Does the range extender still blink red when you plug it in or is the red LED always lit?

[pgnehm]

Here's what I have been doing:

So I select 'Add/Include a Z-wave device' and it says "Listening for z-wave devices to add to the network". I then press the button on the range extender (blinking slowly) and keep it pressed. At some point the range extender blinks rapidly and the ISY records "CLI-HAMW: Error Parsing Response" At this point I usually stop and the range extender goes back to blinking slowly. 

[stusviews]

Tap the set button twice, don't hold it.

[pgnehm]

OMG feeling like such an idiot right now. Thank you all!

[stusviews]

"It's not you, it's them." The included instructions for the repeater are incorrect.