I have a very small ZWave network. I have 2 door locks (kwikset and schlage) and 3 Aeotec z-wave range extenders. 

I need to add another range extender to reach a 3rd door lock. However, when I try to add it I get the following error:

 

Wed 07/15/2015 09:30:21 AM : Listening for Z-Wave devices to add to the network

Wed 07/15/2015 09:30:24 AM : CLI-HAMW: Error Parsing Response

Wed 07/15/2015 09:31:40 AM : Adding Z-Wave devices stopped

 

It's not the range extender as I have tried this with two different ones. It's close enough to the ISY as it's the same location I used to add the other ones. 

 

Any suggestions?

 

Firmware: 4.2.30

Zwave version 4.55

Bootloader: 1.03

Hi pgnehm,

 

Please checkout this article:

http://wiki.universal-devices.com/index.php?title=Z-Wave:_Configuring_Range_Extenders_and_Door_Locks 

 

With kind regards,

Michel

Thank you for getting back to me. However maybe I was not clear. I am not able to add my new, additional range extender. I was able to add my previous 3 range extenders.

Does the range extender still blink red when you plug it in or is the red LED always lit?

Here's what I have been doing:

So I select 'Add/Include a Z-wave device' and it says "Listening for z-wave devices to add to the network". I then press the button on the range extender (blinking slowly) and keep it pressed. At some point the range extender blinks rapidly and the ISY records "CLI-HAMW: Error Parsing Response" At this point I usually stop and the range extender goes back to blinking slowly. 

Tap the set button twice, don't hold it.

OMG feeling like such an idiot right now. Thank you all!

"It's not you, it's them." The included instructions for the repeater are incorrect.