Hey AUTELIS - Please Reply to your forum posts.

[Grizzy]

Hello AUTELIS,

 

Please answer your forum posts on the AUTELIS Website Forum.

 

Keys to success:

 

#1) Sell a quality product and stand behind it.

#2) Listen and Respond to your customers requests.

 

 

Your off to a good start ! , Reference the This  ISY forum .... They have done it right !!

 

Don

 

[larryllix]

Hello AUTELIS,

 

Please answer your forum posts on the AUTELIS Website Forum.

....

 

Don

I don't think Autelis participates here.

[Teken]

Hello AUTELIS,

 

Please answer your forum posts on the AUTELIS Website Forum.

 

Keys to success:

 

#1) Sell a quality product and stand behind it.

#2) Listen and Respond to your customers requests.

 

 

Your off to a good start ! , Reference the This  ISY forum .... They have done it right !!

 

Don

 

Hello Don,

 

Unfortunately I have not seen the vendor participate in this dedicated forum for more than a year. I have out of respect for the forum members and *potential* new customers been updating this site from time to time.

 

If there are ever new bugs, firmware, or developments I try very hard to relay the same information here and in the Autelis site. I do so because I don't want this forum to be placed in the *Archive / Abandoned* sections as you see below.

 

The (a) typical response time in the Autelis Forum is typically 24-72 hours from the time of writing M-F. I am unsure what kind of SLA they have set for themselves but it should be noted there is really only one person in this company.

 

I am sure he will answer your question with in the allotted time I have indicated above. 

[Grizzy]

_{Hi Teken,}

 

_{Thanks for the insight.}

 

_{I posted my suggestion and concerns I had on the Autelis Forum as you recommended. I have not received a reply after a reasonable length of time based on my experience and other posts here on UD ISY Forum.}

 

_{Yes it is very unfortunate since he has a product dedicated to the ISY ?}

 

_{I was one  new customer because of your posts here.}

 

_{Thanks for updating this section for Autelis updates and etc. It's very convenient for the ISY/Autelis users.}

 

_Don

 

[Teken]

Hello Don,

 

No worries, if there is anything I can do or help out with please do let me know. 

[Grizzy]

I don't think Autelis participates here.

 

Hi larryllix,

 

Unfortunate indeed when he has a product specifically designed for the ISY. Gee this is his customer base, what a better place to promote his product and receive feedback on bugs, changes and above all keep his customers informed and satisfied..

 

Really seems like a good product thus far. I think a few more options to improve the flexibility and usability of the 1 wire would greatly improve the it's functionality.

 

Don

[Grizzy]

Hello Don,

 

No worries, if there is anything I can do or help out with please do let me know. 

 

Please, add your comments on the Autelis Forum.

 

Thanks

Don

[Teken]

Please, add your comments on the Autelis Forum.

 

Thanks

Don

Already done!

 

Ha . . . ️

 

 

Ideals are peaceful - History is violent

[Grizzy]

Hello Don,

 

No worries, if there is anything I can do or help out with please do let me know. 

 

THANKS,   I SEE IT.

 

Don