mdyod Posted September 14, 2015 Share Posted September 14, 2015 I'm trying to replace an old Normally Open 240 V Dual Band 2477SA1 with a new one - I get the "Cannot determine insteon engine" error.... Any help is greatly appreciated Thanks D Link to comment Share on other sites More sharing options...
Teken Posted September 14, 2015 Share Posted September 14, 2015 Could you provide the information on the sticker that indicates production and revision at the bottom of the device? Ideals are peaceful - History is violent Link to comment Share on other sites More sharing options...
paulbates Posted September 14, 2015 Share Posted September 14, 2015 What model of isy and what firmware? The new switch may not be on the device list if you have a 99 \ older firmware. If that's not it, sometimes you have to add by using the set button on the device. Link to comment Share on other sites More sharing options...
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