rhughes Posted December 13, 2008 Share Posted December 13, 2008 Hi, Seems my ISY 99i Pro (running 2.6. may have some corruptions. First of all, when I try to backup it gets part way through and then fails with the error: "Could Not Retrieve Configuration File /CONF/.und" ( seems to be 6 junk characters, including a space, exclamation and pipe). Also, I have 2 top level lighting folders that both contain all of the devices, the normal "My Lighting" and one with this name: ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ´|ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿýÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ¶Ôÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ One of my scenes name also got corrupted with a similar name as above: ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ¶Ôÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ I tried rebooting the ISY by power cycling and clearing the Java cache, with the same results. I'm hesitant to try any repairs with consulting you since this is only the damage to the data that I can see. Thanks for any help. Randy Link to comment
Michel Kohanim Posted December 14, 2008 Share Posted December 14, 2008 Hi Randy, Do you have an older backup of your system? I think your file system is corrupted (for some reason) and we will have to do one of the following two things: 1. Format the file system, reinstall 2.6.8, and restore your backup OR 2. If you wish, you can send it to us and we can restore your back up for you The main question is: do you have a recent backup of your system? With kind regards, Michel Link to comment
rhughes Posted December 14, 2008 Author Share Posted December 14, 2008 Hi Michel, Yes, I have a recent backup. I believe you are correct about a corrupted file system. After I did a Factory Reset from the ISY Shell, here arethe files: /TESTFILE.TXT 75 [LOG] [.] [..] [WEB] [.] [..] /WEB/DRIVER.XML 6328 /WEB/LATLONG.XML 11061 /WEB/MAILTO.XML 31820 /WEB/TTYSET.DAT 80 /WEB/UPNPALG.XML 261 /WEB/CE.JAR 105284 /WEB/CHART.JAR 912631 /WEB/CLOSE.HTM 233 /WEB/FAVICON.ICO 1406 /WEB/FP.JAR 729470 /WEB/INSTEON.JAR 746751 /WEB/UD.DCF 1218 /WEB/UDLOGO.JPG 34639 /WEB/UDIWS10.WS 79004 [.] [..] /CODE/ROMMON.UD 16280 [CONF] [.] [..] [D2D] [.] [..] /D2D/0001.PGM -1 /CONF/0.UCF 704 /CONF/DEVCNF.XML 7465 /CONF/0.NCF 136 /CONF/0.UND 600 /CONF/PLMID.BIN 128 /CONF/MIGRATED.D2D 18 /CONF/ô5< à !|.UND -1 /CONF/ô67`à 7°.UND -1 /CONF/7õ £ n.U~D -1 /CONF/õ7< à |.ÕNü -1 /CONF/58 ¢ #.UND -1 /CONF/ö67`à 7°.UND -1 How do I format the file system and reinstall the firmware? Thanks for the help. Randy Link to comment
rhughes Posted December 14, 2008 Author Share Posted December 14, 2008 Hi Michel, Yes, I have a recent backup. I believe you are correct about a corrupted file system. After I did a Factory Reset from the ISY Shell, here arethe files: /TESTFILE.TXT 75 [LOG] [.] [..] [WEB] [.] [..] /WEB/DRIVER.XML 6328 /WEB/LATLONG.XML 11061 /WEB/MAILTO.XML 31820 /WEB/TTYSET.DAT 80 /WEB/UPNPALG.XML 261 /WEB/CE.JAR 105284 /WEB/CHART.JAR 912631 /WEB/CLOSE.HTM 233 /WEB/FAVICON.ICO 1406 /WEB/FP.JAR 729470 /WEB/INSTEON.JAR 746751 /WEB/UD.DCF 1218 /WEB/UDLOGO.JPG 34639 /WEB/UDIWS10.WS 79004 [.] [..] /CODE/ROMMON.UD 16280 [CONF] [.] [..] [D2D] [.] [..] /D2D/0001.PGM -1 /CONF/0.UCF 704 /CONF/DEVCNF.XML 7465 /CONF/0.NCF 136 /CONF/0.UND 600 /CONF/PLMID.BIN 128 /CONF/MIGRATED.D2D 18 /CONF/ô5< à !|.UND -1 /CONF/ô67`à 7°.UND -1 /CONF/7õ £ n.U~D -1 /CONF/õ7< à |.ÕNü -1 /CONF/58 ¢ #.UND -1 /CONF/ö67`à 7°.UND -1 How do I format the file system and reinstall the firmware? Thanks for the help. Randy Link to comment
Michel Kohanim Posted December 14, 2008 Share Posted December 14, 2008 Hi Randy, I am going to send you an email shortly with the instructions. With kind regards, Michel Link to comment
rhughes Posted December 14, 2008 Author Share Posted December 14, 2008 Hi Michel, The ISY is back to normal. Your instructions worked and I was able to do fresh backup. Thanks for your help! Randy Link to comment
Michel Kohanim Posted December 15, 2008 Share Posted December 15, 2008 Randy, my pleasure and sincere apologies for having to go through this. With kind regards, Michel Hi Michel, The ISY is back to normal. Your instructions worked and I was able to do fresh backup. Thanks for your help! Randy Link to comment
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