Hi,

 

I need an urgent assistance please. I having an issue wherein I could login to my ISY console. I though I had a problem with the SD card so I replaced it but still the same case - as per this link below.

 

 

http://forum.universal-devices.com/topic/9683-frequent-socket-open-failed-javanetsockettimeoutexception/

 

I could also telnet. I tried reformating the old SD card but to no avail.

 

Please let me know if there's a resolution to this.

 

Thanks.

Edited December 31, 20159 yr by ferdies

Have a look at this thread... typically it seems the issue is related to failing PLM..

 

Edit: likely you'll need to contact support for help with this.

 

 

 

Jon...

Edited December 31, 20159 yr by jerlands

Have a look at this thread... typically it seems the issue is related to failing PLM..

 

Edit: likely you'll need to contact support for help with this.

 

 

 

Jon...

Thanks for the reply.

 

I have tried using 2 PLMs and connected ISY directly to the router and still the problem persists.

If you have reformatted the SD card I see no way out except to contact UDI support.

Another thread with additional info specific to "Connect Exception."

 

 

 

Jon...

Hi,

 

Is there a way to factory reset ISY from telnet? That's the only way I can connect to the device.

 

THanks.

Hi,

 

Is there a way to factory reset ISY from telnet? That's the only way I can connect to the device.

 

THanks.

 

Yes, you might as well give it a try

 

Instructions in the wiki... FR command

 

 

Jon...