Cannot determine Insteon Engine - Comm issues

[LeeG]

There is bad comm to device.    The Standard commands have a Max Hops=3, Hops Left=0 which is as bad as it can get and still work.   The Extended command got no response from device on any of the three attempts.  

 

What devices are used to couple the 2 120v legs?

 

 

 

Thu 05/26/2016 07:10:56 AM : [3d e7 22    ] Added to list of devices to link to ISY

 

Thu 05/26/2016 07:10:56 AM : [iNST-TX-I1  ] 02 62 3D E7 22 0F 0D 00

 

Thu 05/26/2016 07:10:56 AM : [iNST-ACK    ] 02 62 3D.E7.22 0F 0D 00 06                 (00)

 

Thu 05/26/2016 07:10:57 AM : [iNST-SRX    ] 02 50 3D.E7.22 39.00.97 23 0D 02           (02)

 

Thu 05/26/2016 07:10:57 AM : [std-Direct Ack] 3D.E7.22-->ISY/PLM Group=0, Max Hops=3, Hops Left=0

 

Thu 05/26/2016 07:10:57 AM : [iNST-TX-I1  ] 02 62 3D E7 22 0F 10 00

 

Thu 05/26/2016 07:10:57 AM : [iNST-ACK    ] 02 62 3D.E7.22 0F 10 00 06          ID-REQ (00)

 

Thu 05/26/2016 07:11:06 AM : [iNST-TX-I1  ] 02 62 3D E7 22 0F 10 00

 

Thu 05/26/2016 07:11:06 AM : [iNST-ACK    ] 02 62 3D.E7.22 0F 10 00 06          ID-REQ (00)

 

Thu 05/26/2016 07:11:07 AM : [iNST-SRX    ] 02 50 3D.E7.22 39.00.97 23 10 00    ID-REQ (00)

 

Thu 05/26/2016 07:11:07 AM : [std-Direct Ack] 3D.E7.22-->ISY/PLM Group=0, Max Hops=3, Hops Left=0

 

Thu 05/26/2016 07:11:07 AM : [iNST-SRX    ] 02 50 3D.E7.22 01.24.42 83 01 65           (65)

 

Thu 05/26/2016 07:11:07 AM : [std-Broadcast] 3D.E7.22-->01.24.42, Max Hops=3, Hops Left=0

 

Thu 05/26/2016 07:11:07 AM : [3D E7 22 0  ] Calibrating engine version

 

Thu 05/26/2016 07:11:07 AM : [iNST-TX-I2CS] 02 62 3D E7 22 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0

 

Thu 05/26/2016 07:11:07 AM : [iNST-ACK    ] 02 62 3D.E7.22 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06        (00)

 

Thu 05/26/2016 07:11:16 AM : [iNST-TX-I2CS] 02 62 3D E7 22 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0

 

Thu 05/26/2016 07:11:16 AM : [iNST-ACK    ] 02 62 3D.E7.22 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06        (00)

 

Thu 05/26/2016 07:11:25 AM : [iNST-TX-I2CS] 02 62 3D E7 22 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0

 

Thu 05/26/2016 07:11:25 AM : [iNST-ACK    ] 02 62 3D.E7.22 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06        (00)

 

Thu 05/26/2016 07:11:29 AM : [3D E7 22 0  ] Failed to add device, reason 9

 

Thu 05/26/2016 07:11:29 AM : [All         ] Writing 0 bytes to devices

[LeeG]

Also since that is a 2 wire dimmer, it needs to be connected to an "incandescent bulbs only".

 

Also there must be an RF capable device available to receive comm from 2474.

[bmf]

the malfunctioning 2474's load is incandescent  and the switch works fine locally, there are six other dual mode switches in this room ... all other switches work fine and are linked by the ISY994

[LeeG]

That means either a defective device or something in the area of the 2 wire SwitchLinc is interfering with RF.

[paulbates]

Here are 2 other things to try

1. Put the device in linking mode and use the 'Start linking' method of adding the device to the ISY. I've had a couple of stubborn devices that would only add that way. No idea why, but it worked
2. Try a factory reset of the device (as opposed to air-gapping) and try adding again.

Paul

[LeeG]

bmf

 

Are the Insteon devices mounted in metal boxes?

 

Is the 2474 installed between other devices in the same box?