chris87 Posted April 3, 2016 Share Posted April 3, 2016 My GarageLinc has stopped working. I never had any previous issues with it. I tried removing it within the ISY admin panel and resetting the device. It will not allow me to re-add it. This is the error that I am getting. Is there anything that I can try? Sun 04/03/2016 03:37:21 PM : [2B F9 CD ] Added to list of devices to link to ISY Sun 04/03/2016 03:37:21 PM : [iNST-TX-I1 ] 02 62 2B F9 CD 0F 0D 00 Sun 04/03/2016 03:37:21 PM : [iNST-ACK ] 02 62 2B.F9.CD 0F 0D 00 06 (00) Sun 04/03/2016 03:37:30 PM : [iNST-TX-I1 ] 02 62 2B F9 CD 0F 0D 00 Sun 04/03/2016 03:37:30 PM : [iNST-ACK ] 02 62 2B.F9.CD 0F 0D 00 06 (00) Sun 04/03/2016 03:37:39 PM : [iNST-TX-I1 ] 02 62 2B F9 CD 0F 0D 00 Sun 04/03/2016 03:37:39 PM : [iNST-ACK ] 02 62 2B.F9.CD 0F 0D 00 06 (00) Sun 04/03/2016 03:37:43 PM : [2B F9 CD 0 ] Failed to add device, reason 3 Sun 04/03/2016 03:37:43 PM : [All ] Writing 48 bytes to devices Sun 04/03/2016 03:37:43 PM : [2E 71 C3 1 ] Link 4 : 0FD8 [E204274D67010004] Writing [E204274D67010004] Sun 04/03/2016 03:37:43 PM : [iNST-TX-I2CS] 02 62 2E 71 C3 1F 2F 00 00 02 0F DF 08 E2 04 27 4D 67 01 00 04 13 Sun 04/03/2016 03:37:43 PM : [iNST-ACK ] 02 62 2E.71.C3 1F 2F 00 00 02 0F DF 08 E2 04 27 4D 67 01 00 04 13 06 (00) Sun 04/03/2016 03:37:52 PM : [iNST-TX-I2CS] 02 62 2E 71 C3 1F 2F 00 00 02 0F DF 08 E2 04 27 4D 67 01 00 04 13 Sun 04/03/2016 03:37:52 PM : [iNST-ACK ] 02 62 2E.71.C3 1F 2F 00 00 02 0F DF 08 E2 04 27 4D 67 01 00 04 13 06 (00) Link to comment Share on other sites More sharing options...
jerlands Posted April 3, 2016 Share Posted April 3, 2016 Failed to add device, reason 3 <<-- indicates ISY was unable to communicate with device The IOLinc is powerline only so it appears you have comm issues You could try placing the IOLInc on extension cord and plug into same outlet as PLM then attempt linking. Jon... Link to comment Share on other sites More sharing options...
chris87 Posted April 3, 2016 Author Share Posted April 3, 2016 Failed to add device, reason 3 <<-- indicates ISY was unable to communicate with device The IOLinc is powerline only so it appears you have comm issues You could try placing the IOLInc on extension cord and plug into same outlet as PLM then attempt linking. Jon... Thanks for the suggestion. I tried connecting the GarageLinc inside at the PLM outlet. I am getting the same error message. Is it possible that my GarageLinc is bad? I did notice that the side LED isn't blinking when I hold the set button. Should it normally illuminate? Link to comment Share on other sites More sharing options...
jerlands Posted April 3, 2016 Share Posted April 3, 2016 Thanks for the suggestion. I tried connecting the GarageLinc inside at the PLM outlet. I am getting the same error message. Is it possible that my GarageLinc is bad? I did notice that the side LED isn't blinking when I hold the set button. Should it normally illuminate? Yes, the led should illuminate when placed into linking mode and I believe also when sending and receiving messages. Jon... Link to comment Share on other sites More sharing options...
larryllix Posted April 3, 2016 Share Posted April 3, 2016 Did you do a factory reset on the IOLinc before adding it into the ISY device tree? I find many Insteon devices capable of things they shouldn't be able to do until factory reset. I was told this many times when I started and learned the hard way too many times now. Do a factory reset on the IOLinc and start over. Use ISY's restore device command and you will be done in less than 3 minutes. Link to comment Share on other sites More sharing options...
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