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Setup issues


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Posted (edited)

I keep linking ISY skill via the Alexa app.  It always connects me to my Amazon account.  I am using my phone app.

 

The instruction video says this is a problem, it should be logging me into the ISY portal, NOT the amazon website.  To avoid it use the phone or tablet.  But...I am using my iphone!

 

I say, "Alexa ask Izzy (something)"...

 

"This skill is not linked to UDI profile"

 

So...How do you link the ISY skill correctly so I can access Izzy??

 

Starman

Edited by starmanj
  • 2 weeks later...
Posted

I figured it out.  You only see the link that directs you to the ISY portal login screen from a regular PC web screen.  There is none for ipad or iphone browser interface.  This was sort of referenced in the Wiki but unclear.  This should be fixed to avoid user frustration...

Posted

Launch the Alexa app and tap the menu button (top left). You'll get the same screen as from a computer.

Posted

No you don't.  When you select "your smart home skills" and select UDI, you get a broken link to the ISY portal.  That's why you need to do the IZZY step on a regular computer.

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