diggler Posted May 22, 2016 Posted May 22, 2016 Have a outletlinc that i use in my kids room. Its on a time program. In isy it shows on but outlet is off and sometime the only way to turn it on is manually. Isy wont turn it on, it will just show that it is on. Any ideas? Sent from my SM-G900P using Tapatalk
LeeG Posted May 22, 2016 Posted May 22, 2016 Is the OutletLinc being managed with a Scene or a Direct command? Could be a comm issue, particularly if using a Scene. If using a Scene try a Direct command. Could also be a defective OutletLinc. Run the Event Viewer at LEVEL 3. Turn the OutletLinc On and Off with a Direct command and post the trace.
paulbates Posted May 22, 2016 Posted May 22, 2016 (edited) Are there electronics like a TV or phone chargers plugged into the outletlinc? If you are using the outletlinc to control electronics, you'll most likely need a filterlinc plugged in between the outlet and devices. I've found outletlincs to be more sensitive to noise from loads than other insteon devices. A way to validate this theory is to unplug the load from the outletlinc and then retry the program / ISY control. Paul Edited May 22, 2016 by paulbates
diggler Posted May 22, 2016 Author Posted May 22, 2016 Only a led night light, never had a issue. Started a couple months ago. Sent from my SM-G900P using Tapatalk
paulbates Posted May 22, 2016 Posted May 22, 2016 As Lee pointed out, it could be line noise closer to the outletlinc, or something wrong with the outletlinc iteslf You could try a factory reset, followed by a restore device. If that doesn't fix it, try the event trace. Paul
MWoods329 Posted May 23, 2016 Posted May 23, 2016 Funny you should mention that. I noticed the same thing as of about a month ago and came here looking for answers. I did several factory resets, restore, etc. I think it started on 4.4.6 Sent from my iPhone using Tapatalk
diggler Posted May 23, 2016 Author Posted May 23, 2016 I think it did happen after upgrade. But out of 3 i have only 1 has issues Sent from my SM-G900P using Tapatalk
LeeG Posted May 23, 2016 Posted May 23, 2016 MWoods329 It is very unlikely the symptom is caused by 4.4.6. If you can detail what the current symptom is and what has been done so far I'd be happy to offer assistance.
diggler Posted May 23, 2016 Author Posted May 23, 2016 here is the log from event viewer Mon 05/23/2016 02:21:34 PM : [iNST-TX-I1 ] 02 62 17 9C C1 0F 13 00Mon 05/23/2016 02:21:34 PM : [iNST-ACK ] 02 62 17.9C.C1 0F 13 00 06 LTOFFRR(00)Mon 05/23/2016 02:21:35 PM : [iNST-SRX ] 02 50 17.9C.C1 22.FF.68 2B 13 00 LTOFFRR(00)Mon 05/23/2016 02:21:35 PM : [std-Direct Ack] 17.9C.C1-->ISY/PLM Group=0, Max Hops=3, Hops Left=2Mon 05/23/2016 02:21:35 PM : [D2D EVENT ] Event [17 9C C1 1] [ERR] [0] uom=0 prec=-1Mon 05/23/2016 02:21:35 PM : [ 17 9C C1 1] ERR 0Mon 05/23/2016 02:21:35 PM : [D2D EVENT ] Event [17 9C C1 1] [sT] [0] uom=0 prec=-1Mon 05/23/2016 02:21:35 PM : [ 17 9C C1 1] ST 0Mon 05/23/2016 02:21:46 PM : [iNST-TX-I1 ] 02 62 17 9C C1 0F 11 FFMon 05/23/2016 02:21:46 PM : [iNST-ACK ] 02 62 17.9C.C1 0F 11 FF 06 LTONRR (FF)Mon 05/23/2016 02:21:46 PM : [iNST-SRX ] 02 50 17.9C.C1 22.FF.68 27 11 FF LTONRR (FF)Mon 05/23/2016 02:21:46 PM : [std-Direct Ack] 17.9C.C1-->ISY/PLM Group=0, Max Hops=3, Hops Left=1Mon 05/23/2016 02:21:46 PM : [D2D EVENT ] Event [17 9C C1 1] [sT] [255] uom=0 prec=-1Mon 05/23/2016 02:21:46 PM : [ 17 9C C1 1] ST 255Mon 05/23/2016 02:21:51 PM : [iNST-TX-I1 ] 02 62 17 9C C1 0F 13 00Mon 05/23/2016 02:21:51 PM : [iNST-ACK ] 02 62 17.9C.C1 0F 13 00 06 LTOFFRR(00)Mon 05/23/2016 02:21:52 PM : [iNST-SRX ] 02 50 17.9C.C1 22.FF.68 27 13 00 LTOFFRR(00)Mon 05/23/2016 02:21:52 PM : [std-Direct Ack] 17.9C.C1-->ISY/PLM Group=0, Max Hops=3, Hops Left=1Mon 05/23/2016 02:21:52 PM : [D2D EVENT ] Event [17 9C C1 1] [sT] [0] uom=0 prec=-1Mon 05/23/2016 02:21:52 PM : [ 17 9C C1 1] ST 0Mon 05/23/2016 02:21:53 PM : [iNST-TX-I1 ] 02 62 17 9C C1 0F 13 00Mon 05/23/2016 02:21:53 PM : [iNST-ACK ] 02 62 17.9C.C1 0F 13 00 06 LTOFFRR(00)Mon 05/23/2016 02:21:57 PM : [D2D EVENT ] Event [17 9C C1 1] [ERR] [1] uom=0 prec=-1Mon 05/23/2016 02:21:57 PM : [ 17 9C C1 1] ERR 1
LeeG Posted May 23, 2016 Posted May 23, 2016 The next to last Off command worked. The last Off command did not get response from device. Mon 05/23/2016 02:21:51 PM : [iNST-TX-I1 ] 02 62 17 9C C1 0F 13 00 - this Off command received device responseMon 05/23/2016 02:21:51 PM : [iNST-ACK ] 02 62 17.9C.C1 0F 13 00 06 LTOFFRR(00)Mon 05/23/2016 02:21:52 PM : [iNST-SRX ] 02 50 17.9C.C1 22.FF.68 27 13 00 LTOFFRR(00)Mon 05/23/2016 02:21:52 PM : [std-Direct Ack] 17.9C.C1-->ISY/PLM Group=0, Max Hops=3, Hops Left=1Mon 05/23/2016 02:21:52 PM : [D2D EVENT ] Event [17 9C C1 1] [sT] [0] uom=0 prec=-1Mon 05/23/2016 02:21:52 PM : [ 17 9C C1 1] ST 0Mon 05/23/2016 02:21:53 PM : [iNST-TX-I1 ] 02 62 17 9C C1 0F 13 00 - this Off command got no response from deviceMon 05/23/2016 02:21:53 PM : [iNST-ACK ] 02 62 17.9C.C1 0F 13 00 06 LTOFFRR(00)Mon 05/23/2016 02:21:57 PM : [D2D EVENT ] Event [17 9C C1 1] [ERR] [1] uom=0 prec=-1Mon 05/23/2016 02:21:57 PM : [ 17 9C C1 1] ERR 1
diggler Posted May 23, 2016 Author Posted May 23, 2016 In the room there is a ceiling fan light, which was off. A tv and dvd player both plugged in and off. Plugged into outletlinc is a led night light. Thats it for the room and that circuit Sent from my SM-G900P using Tapatalk
LeeG Posted May 23, 2016 Posted May 23, 2016 (edited) Unfortunately devices like a TV and DVD have electronics that are powered even when devices are Off. Both TV an DVD respond to IR signals to turn the devices On. Need to unplug devices to eliminate them as sources of interference. Also the circuit that provides power to OutletLinc is likely powering other devices in other rooms. Edited May 23, 2016 by LeeG
diggler Posted May 24, 2016 Author Posted May 24, 2016 Its not, i rewired the house and each room is on it's own circuit. I will disconnect the tv n dvd player. Never had this issue a few months ago. Been installed in the room for about 3 years Sent from my SM-G900P using Tapatalk
LeeG Posted May 24, 2016 Posted May 24, 2016 Unfortunately working few months ago does not insure things will work forever in the future without a problem. Could be issue with OutletLinc itself, some other source of interference, and so on.
stusviews Posted May 24, 2016 Posted May 24, 2016 Also ensure that nothing is powered by that circuit, not even the night light. If the ceiling light is powered from an Insteon device, then pull out the set button until it clicks in place (i.e, stays out).
diggler Posted May 24, 2016 Author Posted May 24, 2016 The light is old fashin decor switch. Outletlinc only controls night light. It used to control foscam camera as baby moitor. I was thinking the outlet is in its way out. Sent from my SM-G900P using Tapatalk
diggler Posted May 24, 2016 Author Posted May 24, 2016 (edited) On off i believe, and stupid thing is buried behind a bunk bed lol. Sent from my SM-G900P using Tapatalk Edited May 24, 2016 by diggler
diggler Posted May 25, 2016 Author Posted May 25, 2016 2473 v.38 Sent from my SM-G900P using Tapatalk
stusviews Posted May 25, 2016 Posted May 25, 2016 That's a power line only device which suggests something on that circuit is interfering with communication. You need to unplug or disconnect everything else on that circuit including anything plugged into that outlet. Turning something off isn't adequate.
diggler Posted May 25, 2016 Author Posted May 25, 2016 Ok ill see whats interfering, never had this issue in the beginning. Just figures everything is starting to go at the same time lol Sent from my SM-G900P using Tapatalk
diggler Posted June 5, 2016 Author Posted June 5, 2016 Unplugged the tv and dvd player. Plugged them into a extension cord and plugged back in and seams to be working gd lol Sent from my SM-G900P using Tapatalk
Teken Posted June 5, 2016 Posted June 5, 2016 Unplugged the tv and dvd player. Plugged them into a extension cord and plugged back in and seams to be working gd lol Sent from my SM-G900P using Tapatalk It should be noted that many if not all electronics over time will start to become a noise maker / signal sucker. The sad fact is we no longer live in the good old 50 - 80's where companies made things to last and were based on quality components and at the time sound engineering. So the reality is (IF) you ever find a product that is made solid and offers you more than 5 years of service. Keep buying and supporting these companies because they haven't forgotten how things should be made. NOTE: People should never confuse a product being made in China as the final indicator of over all quality and lifespan. Quality is dictated by the company who is trying to meet a defined out the door price point and profit margin. One only has to look at (generally speaking) Apple product . . . They are some of the best in class built, designed, and made hardware on the planet. Yet they are also one of the most bloated priced items known to man which cater to people who believe there is true value in the product. Tens of thousands of quality products are made in China every day. The only reason they are is because the company has decided to use the highest quality components, design, and hardware in hopes of the quality will reflect better on their name brand.
stusviews Posted June 5, 2016 Posted June 5, 2016 Ok ill see whats interfering, never had this issue in the beginning. Just figures everything is starting to go at the same time lol Sent from my SM-G900P using Tapatalk FilterLinc!
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