Open/Close no longer seems to work?

[nandor]

When I first setup my Alex / ISY I was able to say things like "Alexa open/close the garage".  Since a few weeks ago (or so) I now have to use "Alex turn on/off the garage" to get echo to open / close the garage door - which sound silly.  Any idea what changed or how I can get the original functionality back?

[Michel Kohanim]

Hi nandor,

 

Amazon restricted the use of open for security reasons. They mentioned that they were going to come up with a more secure solution for locks and security systems.

 

With kind regards,

Michel

[James Peterson]

When I first setup my Alex / ISY I was able to say things like "Alexa open/close the garage".  Since a few weeks ago (or so) I now have to use "Alex turn on/off the garage" to get echo to open / close the garage door - which sound silly.  Any idea what changed or how I can get the original functionality back?

I was having this issue till I used the command "Alexa - tell izzy to open/close the garagedoor"  instead of "Alexa open/close the garagedoor"  "garagedoor = program for determine correct garagedoor status and action"  

[DaveStLou]

Can someone explain to me or point to the rationale for Amazon restricting the use of the word "open"? When the ISY Optimized for Smart Home updated to V2 I lost the capability to simply say "open garage door". Now I have to say "turn on garage door". Why is it safer to turn on a garage door than to open a garage door?

[stusviews]

Interesting. I added our GDO yesterday and used open/close. I just read your post and tried. Open/close works!!!

 

edit: Maybe 'door' is a problem. I didn't use that word.

[DaveStLou]

 

Hi nandor,

 

Amazon restricted the use of open for security reasons. They mentioned that they were going to come up with a more secure solution for locks and security systems.

 

With kind regards,

Michel

 

Interesting. I added our GDO yesterday and used open/close. I just read your post and tried. Open/close works!!!

 

edit: Maybe 'door' is a problem. I didn't use that word.

 

I was hopeful when I saw your post, stusviews, so I changed the "Spoken" word in ISY portal, removed all discovered devices in Alexa app and re-discovered devices. Unfortunately Alexa's response is the same when I saw "Open garage": "I'm not quite sure how to help you with that."

 

I still seem to be running into what Michel referred to above. My question remains: Why is "open" more insecure than "on"?

[aceball]

Same here, I had the garage door working with open/close command but now its not finding it. I have both garage and garage door as triggers and neither will work with the open/close command.  Hoping Amazon will change this as asking alexa to turn on the garage is awkward.

[mrazz]

Same here, I had the garage door working with open/close command but now its not finding it. I have both garage and garage door as triggers and neither will work with the open/close command.  Hoping Amazon will change this as asking alexa to turn on the garage is awkward.

 

"Operate the garage door" works for me and is not quite as awkward.

[DaveStLou]

 

 

"Operate the garage door" works for me and is not quite as awkward.

 

aceball, You're right. It is a little less awkward. Hilariously, the first time I tried it though, Alexa added "Garage Door" to my shopping list. 

[larryllix]

Operate turns on any lights I give it but not off. Seems it is meant to be a toggle function.

 

Open/close and On/Off works for any light program, device scene for me.

[cyberk]

I can confirm that it stopped working for me. I used to be able to open/close front door (program) and it's gone now.

 

 

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