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Thermostat not working

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Posted

Every time I try to do something with the thermostat (ex: Alexa turn thermostat down 6F) I get

 

"that command is not supported on device thermostat"

Anybody knows what I am doing wrong?

  • Author

it's not working

I set up the name of to 'thermostat' on the ISY Portal, is that ok?

it's not working

I set up the name of to 'thermostat' on the ISY Portal, is that ok?

hmmmmm... I think "thermostat" is a reserved word that would confuse alexa.

 

IIRC it is what you call it in the my.isy.io.com setup that counts.

  • Author

hmmmmm... I think "thermostat" is a reserved word that would confuse alexa.

 

IIRC it is what you call it in the my.isy.io.com setup that counts.

 

I changed 'thermostat' to 'house' and 'wireless thermostat' to 'bedroom'

 

"Alexa set house temperature to 74 degrees"

 

Still doesn't work

I just ask Alexa to set the thermostat_name to X, no need to include "thermostat." temperature," "degrees," or any other modifier.

  • Author

This is what the wiki says:

 

Set [device] temperature to [##] degrees: "Alexa, set bedroom to 75 degrees"

 

on ISY Portal, what should I do?

add the thermostat (device) and give it a name?

Yes. Avoid using "thermostat" in the name.

  • Author

I already renamed it to 'bedroom' and it's not working

I also have another thermostat and renamed it to 'office' and it doesn't work

It only matters what voice recognition names you give it in the portal

  • Author

It only matters what voice recognition names you give it in the portal

 

Yes in the portal I renamed insteon thermostat to 'bedroom' and the insteon wireles thermostat to 'office' and it is not working

And you're avoiding saying "thermostat" altogether? I just use, "Alexa, set bedroom to 75." The thermostat must already be on.

  • Author

And you're avoiding saying "thermostat" altogether? I just use, "Alexa, set bedroom to 75." The thermostat must already be on.

 

Yes I have repeatedly said this is not working and I have followed the instructions.

 

It's not working unless I'm missing something?

 

So the thermostat needs to be cooling for it to work???

The thermostat needs to be in any mode but off. If it's off, then you need to turn it on. You can do that manually or vocally.

  • Author

The thermostat needs to be in any mode but off. If it's off, then you need to turn it on. You can do that manually or vocally.

 

Well the thermostat was in "Auto Program" (Insteon Thermostat)

but it was NOT 'Calling for Cool"

 

I will try again this night when I'm home with different scenarios, hopefully I can get it working!!!

 

Well the thermostat was in "Auto Program" (Insteon Thermostat)

but it was NOT 'Calling for Cool"

 

I will try again this night when I'm home with different scenarios, hopefully I can get it working!!!

 

Make sure after any changes to use "Discover" again or it won't matter.

Hi rafarataneneces ,

 

1. Does anything else work?

2. Do you do "Alexa, discover devices" every time you make changes to names?

3. Have you looked at Alexa app to see what it's hearing?

 

With kind regards,

Michel

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