Can't Sync Nodes

[MWoods329]

Hey all,

I'm constantly seeing this pop up in my event log almost every time a Z-wave device sends a report:

11/12/2016 11:14:15 AM : [ZWAVE-DB        ] Unexpected NULL database for uid=16 0x10

Sat 11/12/2016 11:14:15 AM : [ZWAVE-TX        ] [01030002FE]

Sat 11/12/2016 11:14:15 AM : [ZWAVE-RX        ] ACK

Sat 11/12/2016 11:14:15 AM : [ZWAVE-RX        ] [0125010205001DD2]...

Sat 11/12/2016 11:14:15 AM : [ZWAVE-TX        ] ACK

Sat 11/12/2016 11:14:15 AM : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 16 (0x10) ----

Sat 11/12/2016 11:14:15 AM : [ZWAVE-NODE-SYNC] -- Finished -- ISY/Z-Wave Node Sync --

 

 

 

While the Zwave-TX and Zwave-RX might be a different message (usually its whatever z-wave report is being sent), the bold faced three are always there.

I do know which device 16 was.  It was a water leak sensor that stopped responding.  I correctly removed failed node... but it still haunts me.

What can I do about it?  Have tried heal, synch, repair on all of my z-wave devices.  No luck with anything.

[andyf0]

Same here. I excluded a couple of thermostats and now every time I do a heal network I get the unexpected NULL database error for the two nodes that were the thermostats. Tried sync'ing nodes but still get the error. I'm on 4.5.4.

[Chris Jahn]

Hi Guys,

 

I'm not sure what is going on, but my guess (just a guess) is that the old devices somehow remain in some of the Z-Wave routing tables.

 

If you restart your ISY does the problem go away?

[MWoods329]

Hi Guys,

 

I'm not sure what is going on, but my guess (just a guess) is that the old devices somehow remain in some of the Z-Wave routing tables.

 

If you restart your ISY does the problem go away?

Restart doesn't make any impact at all.

 

 

Sent from my iPhone using Tapatalk

[Chris Jahn]

Restart doesn't make any impact at all.

 

 

I should have clarified that question, did you try powering the ISY on/off?  If not, give that a try.

 

Could you please do the following with the event viewer at level 3 and post the results:

 

1) Synchronize Nodes 

2) If an ISY node appears for the device, right+click the device and do a Z-Wave -> Remove Failed Node

 

For whatever reason, the dongle still thinks device 16 is still in your network.  This usually happens if a device is factory reset before it is removed/excluded from the network.

[MWoods329]

I should have clarified that question, did you try powering the ISY on/off? If not, give that a try.

 

Could you please do the following with the event viewer at level 3 and post the results:

 

1) Synchronize Nodes

2) If an ISY node appears for the device, right+click the device and do a Z-Wave -> Remove Failed Node

 

For whatever reason, the dongle still thinks device 16 is still in your network. This usually happens if a device is factory reset before it is removed/excluded from the network.

Tried all, doesn't make a difference.

FYI - Node doesn't appear anywhere for me to remove.

 

 

Sent from my iPhone using Tapatalk

ISY-Events-Log.v4.5.4__Wed 2016.11.16 02.49.24 PM.txt