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Cannot Restore ISY After Factory Reset


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My ISY-994i has been running perfectly for several years. Yesterday a red exclamation mark suddenly appeared before the top level ISY under NETWORK in the MAIN tab with the error message "SOCKET OPEN FAILED JAVA.NET. SOCKET EXCEPTION: NETWORK IS UNREACHABLE," Try as I may, I could not eliminate that error, so I did a Factory Reset on my ISY-994i. Now whenever I try to restore one of my MANY backups, I receive the following message: UPGRADE FAILED (REPORTED WRITTEN SIZE IS INVALID).  Any suggestions??

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Hi saclarkdoc,

 

Assuming you are on 4.5.4, only two issues can contribute to what you are seeing:

1. Firewall on your computer: http://wiki.universal-devices.com/index.php?title=Configure_Firewall_Software

2. Corrupted SD Card

 

I would start with #1 first. And, you are always welcome to submit a ticket.

 

With kind regards,

Michel

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