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Unsupported Device 3.17; New PowerLinc Rev 2.3

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Posted

My PLM bit the dusk last week so ordered a replacement from SmartHome.  Its a PowerLinc Modem Serial Interface (Dual Band) 2413S Revision 2.3 4216.  Error keeps coming up with unsupported device if I manually select add new PowerLinc or try via the set button on the unit.  Any thoughts on how to correct?

 

 

My PLM bit the dusk last week so ordered a replacement from SmartHome.  Its a PowerLinc Modem Serial Interface (Dual Band) 2413S Revision 2.3 4216.  Error keeps coming up with unsupported device if I manually select add new PowerLinc or try via the set button on the unit.  Any thoughts on how to correct?

 

You don't add the 2413S PLM . . .

 

Please follow this excellent document Paul B created to help facilitate the replacement process: http://forum.universal-devices.com/topic/19331-my-plm-died-and-i-bought-a-new-one-what-should-i-do-next/

  • Author

Hi Teken,

 

Im not using it as a PLM.... it hooked up to a serial port to a Pronto RFX 9600 controlling lights,etc.  Previous versions of the PowerLinc were properly classified when Linked.  Is anyone else using this version of a PowerLinc and had it recognized by the ISY? 

 

BTW the device is working properly, just shows unsupported in the ISY Admin Console.

Edited by pjjameso

  • Author

Poked around a bit more after Teken's suggestion above... Appears the old PLM version shows the same message in the Admin Console, Unsupported Device 3.17.  Guess I just never noticed as everything was working properly...

 

Thanks for the assist!

Hi Teken,

 

Im not using it as a PLM.... it hooked up to a serial port to a Pronto RFX 9600 controlling lights,etc.  Previous versions of the PowerLinc were properly classified when Linked.  Is anyone else using this version of a PowerLinc and had it recognized by the ISY? 

 

BTW the device is working properly, just shows unsupported in the ISY Admin Console.

 

Could you offer a little more insight about the Pronto RFX 9600 and what it does for you in your setup. I am intrigued to say the least!

 

Poked around a bit more after Teken's suggestion above... Appears the old PLM version shows the same message in the Admin Console, Unsupported Device 3.17.  Guess I just never noticed as everything was working properly...

 

Thanks for the assist!

 

Glad it was all sorted out - Rock On . . .

  • Author

Hi Teken,

 

The Pronto rfx9600 is sending the commands from the pronto 9600 remote to trigger scenes. Have a few setup, movie time, intermission, reading, etc. Pronto remote controls all the AV equipment and NAS with icons for TV channels. Works extremely well, aka meets the wife acceptance factor!

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