New User - Can't login to ISY

[ERK]

Just setting up and can't get logged into ISY 99i/IR/Pro. Updated JAVA, deleted files, reset unit, installed administration console, ISY finder sees the unit, admin/admin doesn't work?

[Michel Kohanim]

Hi ERK,

 

Is this a new unit? That's quitre odd.

 

You can reset the username/password:

http://wiki.universal-devices.com/index.php?title=Resetting_Your_ISY

 

With kind regards,

Michel

[Brian H]

Do you have a ISY99i/IR/Pro or do you have a ISY994i/IR/Pro?

The ISY99i series of controllers have been discontinued for a fairly long time now.

[ERK]

Finally got it by resetting the device twice. It is a ISY99i/IR/Pro What is the difference with the newer one?

[stusviews]

A major difference is that the 99i does not fully support all newer devices, If you want to add a new device or replace a failed device, then you may not be able to. There is no list of unsupported device for the very old 99i. UDI has a relatively low cost upgrade program.

[Brian H]

Due to firmware size limitations. The ISY99i series controller can't have the latest firmware installed. So the latest Insteon devices are not supported.

3.3.10 is the last firmware version for the ISY99i series.

In the Help Tab, About choice. It will give you the firmware revision in your unit. If it is not 3.3.10 it can still be downloaded.

 

What model PLM are you using, 2412S or 2413S?

Are there some white stickers on the back of the PLM. They may give some help in determining the PLM model and if it is a 2412S Large or Small Link Database.

In the Tools Tab, Diagnostics, Show PLM Info/Status will give you the PLM's firmware version

[ERK]

I have the 2413S. Where can I apply for this upgrade to the ISY994i series?

[Michel Kohanim]

Hi ERK,

 

Please send a request to sales@universal-devices.com.

 

With knid regards,

Michel