nickp Posted June 17, 2017 Posted June 17, 2017 All of a sudden my MasterBedroom KPL no longer lights up. It is still fully functional, it just does not light up. Is there a simple setting to change - I have no been in the software in months, my brain is rusty... Thanks, Nick.
nickp Posted June 17, 2017 Author Posted June 17, 2017 Doh, fixed it after 30 seconds of looking. Hit the LED Brightness button, and everything was set to ZERO. Interface Bug: if the width of the admin console is too narrow, the LED Brightness button dissapears.
larryllix Posted June 17, 2017 Posted June 17, 2017 Doh, fixed it after 30 seconds of looking. Hit the LED Brightness button, and everything was set to ZERO. Interface Bug: if the width of the admin console is too narrow, the LED Brightness button dissapears. With a small screen realestate geography here, I have missing parameters on the left, right, and bottom at times.
nickp Posted June 23, 2017 Author Posted June 23, 2017 Update. It happened again. The LEDs in the KPL just reset themselves to zero values. Is this a faulty product? Guess I'll have to keep an eye on it.
Brian H Posted June 23, 2017 Posted June 23, 2017 How old is it? By chance can you provide the data on the white sticker. Like Data Code and Hardware Revision.
paulbates Posted June 23, 2017 Posted June 23, 2017 I've found that after a year or so, some of my keypads "lose it" and need to be factory reset, followed by a restore device. I had one a few weeks ago that the buttons started acting up. I did the reset/restore and its been fine since then Paul
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