problem with Aeon in-wall micro switches

[elJosho]

I have a problem with 4 out of 5 of the Aeon in-wall micro switches (2nd edition, not dimmer, no metering) that I own.  I had 4 of them (that were previously working on my Vera) paired to the ISY, and for a number of reasons decided to reset everything and start over from scratch - now I have almost all of my other dozens of zwave devices working except for those 4 switches.  The one I didn't have paired originally works fine, but the others are acting very weird - they are now configured for a momentary switch (have to flip the switch twice to get the lights to turn on/off) and won't respond to on/off commands.  I also have a few 1st gen aeon micro dimmer in-wall units (with metering) and they're working fine.

 

Any help would be greatly appreciated!

 

Thanks,

Josh

[Michel Kohanim]

Hi Josh,

 

I am certain that you have already tried Z-Wave | Exclude and Include. If so, please do let me know and we'll send a link to this post to our AeoTech experts.

 

With kind regards,

Michel

[elJosho]

Unfortunately they no longer respond to exclude or include at all, even with the isy right next to them. I've got a zstick somewhere that I'm going to try and connect them to that when I find it and get the software set up to see if I can get into them that way.

 

I'm hoping that there's a way to hard reset them (by hand), hard to troubleshoot as it is now.

 

Thanks for your help!

-Josh

[Michel Kohanim]

Hi Josh,

 

That's definitely not normal especially since they do not even respond to exclude. Is it possible to try and factory reset them again?

 

With kind regards,

Michel

[elJosho]

Is there a way to factory reset them?  I can't find anything in the manual.

[Michel Kohanim]

Hi Josh,

 

I am sure there is. Have you contacted their tech support?

 

With kind regards,

Michel

[elJosho]

Got it!  I tried turning the breaker off for one of the switches for a full 24 hours, once I powered it back up I was able to exclude/include.  I repeated the process with the other units and they're all working again.

 

Thanks for your help!

-Josh